QA Analyst – InsurTech, Agile & UAT Champion

WEST POINT UNDERWRITERS LLC

Florida

Hybrid

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision benefits

3 days in office 2 days remote

401k with match

Generous PTO

Volunteer time off

Onsite gym

Casual dress

Job summary

West Point Insurance Services is seeking a mid-level QA Analyst to join our growing team in Florida. You will own testing from test case design through UAT handoff, working embedded in an Agile team with BAs and developers across sprints.

You will influence when something is done and serve as a quality advocate with clients during UAT. We offer a hybrid work setup (3 days in office, 2 days remote), competitive compensation, and benefits starting day one.

Qualifications

3–5 years of hands-on QA in a software development environment.
Solid working knowledge of Agile/Scrum methodologies and how QA fits into the sprint cycle.
Proficiency in SQL you can write queries to validate data, trace defects, and confirm expected system behavior.
Experience testing web-based applications across multiple browsers and environments.
Strong defect documentation skills your bug reports are specific, reproducible, and immediately actionable.
Clear written and verbal communication you can explain a technical issue to a developer and a UAT concern to a client contact.
Ability to manage multiple priorities independently without needing constant direction.

Responsibilities

Create, maintain, and execute manual test cases aligned to business requirements and acceptance criteria.
Execute, monitor, and maintain automated test scripts.
Write clear, detailed defect reports that developers can act on immediately; including steps to reproduce, severity, environment, screenshots.
Verify bug fixes and regression test affected areas.
Manage your own testing workload across multiple sprint items simultaneously.
Attend and contribute meaningfully to all Agile ceremonies daily scrum, refinement, sprint planning, retrospective.
Collaborate with BAs during refinement to evaluate acceptance criteria for testability before stories are pointed.
Work closely with developers during active sprints to unblock issues and reduce rework.
Participate in go-live prep meetings and post-deployment smoke testing.
Support clients through the UAT testing process helping them understand what to test and coordinating defect resolution.
Work with the BA team on defect triage during UAT, determining severity and path forward for each issue.
Contribute to the continuous improvement of QA processes and standards across the team.