QA Analyst- Westwood Insurance

Westwood Insurance Agency; United States; On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative agency seeks a Software Quality Assurance Analyst to enhance product performance of proprietary software solutions. This role is integral to a dynamic software development team, focusing on the full lifecycle of product quality. Responsibilities include developing test plans, managing defects, and improving testing strategies. Ideal candidates should possess strong software testing knowledge, particularly in the insurance or financial sectors. Join a forward-thinking company that values creativity and collaboration, where your contributions will directly impact customer satisfaction and operational efficiency.

Qualifications

• Bachelor's degree in IT or Business required.
• 3+ years of experience in writing and executing test plans.

Responsibilities

• Own system test activities including planning, execution, and reporting.
• Develop test plans and strategies, collaborating with SMEs.

Skills

Verbal and written communication

User Stories

Acceptance Criteria

Backlog Grooming

Sprint Planning

Analytical thinking

Customer service

Negotiation

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Business

3+ years of technical experience

Tools

Azure DevOps

Job description

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Direct message the job poster from Westwood Insurance Agency

Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we’ve helped more than a million customers protect what matters most. Licensed in all 50 states, Westwood represents hundreds of insurance products offered by the country’s top insurance companies. That’s an advantage for our customers, who benefit from a wide selection of products and pricing. Westwood works closely with home builders and mortgage companies to provide homeowners insurance that is fast, easy, and hassle-free. Our technology-based approach simplifies the process by incorporating insurance into the closing process. The result is happier customers and more on-time closing. As a full-service agency, we can help customers find the right coverage for their circumstances from a wide variety of insurance products, including homeowners and renters policies, auto insurance, specialty item and special event endorsements, small business insurance, umbrella policies, and much more.

Job Summary:

Software Quality Assurance Analyst to test, analyze, and improve product performance of our proprietary software solutions. This position is part of an innovative, highly dynamic software development team in a rapidly growing organization. As a technical position, the role will be responsible for the full lifecycle product quality, providing input on functional requirements, advising on software design, improving testing strategies, developing test plans, and reporting and managing defects. Ideal candidates should have solid software testing knowledge, preferably in the insurance or financial industry.

Duties/Responsibilities:

• Take ownership for assigned system test activities, planning, set-up, execution, and reporting.
• Research and analyze the nature, effect, and results of system defects.
• Create test harnesses and infrastructure as necessary.
• Develop and communicate detailed test plans and strategies.
• Participate in building and maintaining data-driven test automation tools and frameworks using clean coding practices.
• Collaborate with SME to understand the business needs supported by the information systems.
• Provide guidance and drive adoption of the software QA framework.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Experience with User Stories, Acceptance Criteria, Backlog Grooming, and Sprint Planning in an Agile/Scrum environment.
• Analytical thinker, well organized, and great attention to detail.
• Ability to make decisions quickly with little guidance.
• Ability to adapt to change, learn quickly, and identify creative solutions to difficult problems.
• Excellent customer service skills.
• Ability to negotiate and settle differences quickly and peacefully.

Education and Experience:

• Bachelor’s degree in Information Technology, Business, or related field required.
• 3+ years of technical experience writing and executing test plans.
• Experience utilizing Azure DevOps or other Agile tools a plus.
• Management Liability and/or P&C Insurance knowledge a plus.

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Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Quality Assurance

Industries

Insurance