QA Analyst - Banking CRM (Salesforce), On-Site NYC

Groupe Kardol; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Groupe Kardol in New York City is seeking a driven Quality Assurance Analyst to join the COO Office of a major investment bank. The role focuses on ensuring product quality across front-office projects through hands-on testing and cross-functional collaboration.

You will develop test plans, execute manual tests (about 90%), assist with UAT, track defects in Jira, and help drive QA best practices. Knowledge of Salesforce, Excel, and SQL is a strong plus, and on-site work in Midtown Manhattan is

Qualifications

• Bachelor's degree preferred
• Minimum 5 years experience performing QA
• Experience with Salesforce a strong plus
• Superior oral & written communication skills
• Ability to plan, organize and handle multiple workstreams simultaneously, with limited supervision
• Proficiency in working in a collaborative team environment
• Strong analytical and quantitative skills
• Time management skills and ability to deliver results against strict deadlines
• Strong drive, initiative, and motivation to excel; self-starter; accuracy and attention to details in work product
• Strong knowledge of advanced Excel and SQL a plus
• Experience supporting change management initiatives
• Enthusiasm for working in a diverse, multi-cultural environment

Responsibilities

• Develop manual test plans and test cases to evaluate product quality
• Review functional and regression testing as needed
• Conduct User Acceptance Testing (UAT) in conjunction with Business Stakeholders
• Collaborate with IT, Project Managers, and Business Stakeholders to fully understand requirements and specifications for testability
• Analyze test results and prepare detailed test reports, including documentation and analysis of issues found in testing. Provide initial triage based upon constructive analysis of the issues.
• Work with cross-functional teams to troubleshoot and resolve issues, with clear and actionable feedback
• Track and manage defects using Jira, ensuring that all issues are properly remediated, and appropriately regression tested prior to production release
• Contribute to regular project meetings, providing feedback on testing timelines and priorities
• Ensure strict adherence to established QA standards and methodologies

Skills

Oral communication

Written communication

Analytical skills

Time management

Attention to detail

Team collaboration

Education

Bachelor's degree preferred

Tools

Salesforce

Excel

SQL

Jira

Job description

Groupe Kardol in New York City is seeking a driven Quality Assurance Analyst to join the COO Office of a major investment bank. The role focuses on ensuring product quality across front-office projects through hands-on testing and cross-functional collaboration.

You will develop test plans, execute manual tests (about 90%), assist with UAT, track defects in Jira, and help drive QA best practices. Knowledge of Salesforce, Excel, and SQL is a strong plus, and on-site work in Midtown Manhattan is