PV Field Services Engineer — Warranty & On-Site Support

TMEIC; Houston (TX); Vor Ort; USD 85.000 - 120.000; Vollzeit

Zusammenfassung

TMEIC in Houston seeks a Field Service Engineer to execute and coordinate warranty, technical, and parts activities to support field service operations.

You will evaluate warranty requests, provide technical support with clients and engineers, report field issues, and drive corrective actions while maintaining safety compliance and timely communications with clients, suppliers, and internal teams. Domestic and international travel up to 15% may be required.

Qualifikationen

• Bachelor’s degree or equivalent in a related technical field.
• 3 years in field engineering or PV inverter testing.
• Knowledge of power conversion and distribution transformers.
• Strong communication and client-facing skills.
• Willingness to travel up to 15% domestically and internationally.

Aufgaben

• Evaluate and process warranty requests and claims.
• Provide technical support and lead problem solving with clients, engineers, and suppliers.
• Report hardware or design deficiencies and drive corrective actions.
• Track warranty costs and report to management.
• Prepare Service Advises for troubleshooting.
• Maintain safety qualifications and compliance with policies.
• Respond to client issues outside standard hours.
• Investigate field changes and propose solutions to management.

Kenntnisse

Power conversion

Distribution transformers

Presentation skills

Client relationship management

Leadership

Communication

MS Office suite

Ausbildung

Bachelor's degree in engineering technology or related field

Equivalent experience

Tools

MS Word

MS Excel

PowerPoint

MS Access

Outlook

Jobbeschreibung

TMEIC in Houston seeks a Field Service Engineer to execute and coordinate warranty, technical, and parts activities to support field service operations.

You will evaluate warranty requests, provide technical support with clients and engineers, report field issues, and drive corrective actions while maintaining safety compliance and timely communications with clients, suppliers, and internal teams. Domestic and international travel up to 15% may be required.