Purchasing Assistant

Flow Control Group; Santa Ana (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) matching

Paid time off

Parental leave

Wellness resources

Referral programs

Job summary

Flow Control Group, via its Clayton Controls division, seeks a motivated customer service/operations associate in Santa Ana, CA. You will process returns, verify parts and addresses, set up vendors, and assist sales with planning and lead processing.

The role emphasizes strong communication, problem-solving, and office proficiency. Office-based position with growth opportunities within a network of flow-control specialists.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of customer service experience.
• Excellent written and verbal communication and problem-solving skills.

Responsibilities

• Process customer return requests.
• Handle inventory return for damaged/defective parts.
• Verify part numbers, addresses, ship method, and price.
• Notify production/CSR of late notifications.
• Set up vendors/suppliers for purchasing.
• Price and part number corrections.
• Review open order reports.
• Follow up on supplier surveys.
• RFQ for CCI and CES to maximize pricing.
• Assist sales management with activities and planning.
• Back up to phones.
• Assist with sales lead processing.

Skills

Communication skills

Problem solving

Organized

MS Office

Education

High School Diploma or equivalent

Job description

About Us

Clayton Controls is a premier provider of automation solutions, specializing in motion control, robotics, machine vision, and industrial automation components. With a commitment to innovation and technical expertise, we help manufacturers and integrators improve efficiency, precision, and productivity. Our team partners with industry-leading suppliers to deliver customized solutions that meet the evolving needs of modern automation.

Visit our Website: claytoncontrols.com

Responsibilities & Qualifications

Tasks / Responsibilities (To include, but not limited to):

• Responsible for processing customer return requests
• Responsible for inventory return regarding damaged or defective parts
• Process acknowledgements, verifying part #, address, ship method, and price
• Notify production or CSR with any late notifications
• Set up Vendor/Suppliers for purchasing
• Price and part number corrections
• Review open order reports
• Follow up on supplier surveys
• Purchase supplies for both CCI and CES (which include tools/office supplies)
• RFQ for both CCI and CES to maximize best pricing
• Assist sales management with activities and planning
• Back up to phones
• Assist with sales lead processing

Skills, Knowledge and Abilities:

• Excellent written and verbal communication skills
• Excellent problem-solving skills
• Organized, detail-oriented, multi-tasker, adaptable, positive
• Proficient computer skills, including the Microsoft Office Suite

Environmental/Physical Requirements:

Office/Sedentary Requirements – Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds

Preferred Experience/ Minimum Qualifications:

• High School Diploma or equivalent required
• 1-3 years of customer service experience

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s manager/supervisor related to the position/department. This job description is meant to describe the general nature and level of work being performed, it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Clayton Controls reserves the right, at any time, with or without notice, to modify or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Clayton Controls shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment, as required by the law.

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Clayton Controls is proud to be part of Flow Control Group (FCG), a leading solutions provider of technically oriented products and services in flow control, fluid handling and process, industrial automation, and life sciences. Through its network of specialized companies across North America, FCG delivers mission-critical products, engineering expertise, and customer solutions to a wide range of industries.

Why Build a Career with Us?

Everyone’s an Owner of the Company

Because every team member contributes to Flow Control Group’s success, employees share in that success through a broad-based ownership program available across our portfolio companies.

Competitive Benefits

• Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.

The Climb Financial Program

• Your financial wellbeing matters. Through Flow Control Group’s Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long-term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.

Training & Development

• FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.

Career Growth Opportunities

• With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.

Pay Transparency

Min: USD $23.00/Hr., Max: USD $25.00/Hr.