Pump Service and Sales Representative

Hydro Source Services, Inc.; Corpus Christi (TX); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Medical insurance (employee)

Dental insurance

Life insurance

401(k) with company match

Paid time off

Job summary

Hydro Source Services Inc. in Corpus Christi, TX seeks a hands-on pump mechanic/field service technician with a sales orientation. The role involves servicing, repairing, and selling equipment and services to customers in the South Texas territory.

This is a full-time, in-person position with no remote option. You will diagnose issues, perform installations and maintenance, quote customers, and build a book of repeat business while earning commission on sales and service opportunities.

Qualifications

• Hands-on pump repair or field service experience required; water and wastewater equipment experience strongly preferred.
• Comfort speaking with customers and a desire to learn sales. Previous sales experience is a plus; a proven technical background is the foundation for this role.
• Valid driver’s license and a driving record acceptable for company vehicle operation.

Responsibilities

• Diagnose pump, motor, control, float, and alarm issues using approved testing methods; document the cause and recommend the appropriate repair or replacement.
• Perform authorized installations, preventive maintenance, and startup work according to manufacturer procedures.
• Explain options, pricing, and value clearly; prepare quotes with inside sales, address objections, follow up within two business days, and ask for the order.
• Prospect through calls, site visits, and introductions to property managers, contractors, municipalities, and wastewater operators throughout the territory.
• Keep a dated next action for each sales opportunity and record customer contacts, quotes, purchasing timelines, and outcomes in CRM.
• Submit labor, materials, findings, test results, and photos in Housecall Pro the same day so completed jobs are ready for billing.
• Coordinate commitments and handoffs with inside sales, the service coordinator, and operations; obtain approval before changing scope or promising delivery dates.
• Review the daily schedule and verify parts and tools before departure; maintain the service truck and report inventory needs.
• Attend weekly service and sales reviews with workload, pipeline, results, and an action plan.

Skills

Field service

Pump repair

Sales interest

Customer communication

Driver's license

Tools

Housecall Pro

Job description

Hydro Source Services Inc. | South Texas Territory | Corpus Christi, Texas

Full-time, in-person | Shop, field service, and customer visits

This role combines technical service and sales. Remote work is not available.

Compensation: Hourly pay based on experience plus commission opportunities under the applicable compensation plan.

POSITION SUMMARY

Are you a pump mechanic or field service technician who wants to tap into sales? This is an opportunity to stay hands-on while building customer relationships, selling equipment and services, and earning commission.

Use your technical experience to help South Texas customers solve pump problems and make informed purchasing decisions.

ABOUT HYDRO SOURCE

Hydro Source distributes and services water and wastewater pump equipment throughout Texas. Our mission is to unlock the potential of land through expert wastewater solutions.

SUCCESS LOOKS LIKE

• Completes assigned repairs and service work safely and within established time benchmarks, with verified operation and no avoidable callbacks.
• Meets assigned monthly sales targets by turning qualified customer needs into approved repairs, equipment orders, and maintenance agreements.
• Builds a book of repeat customers and new accounts that produces ongoing service work, referrals, and equipment sales.

OBJECTIVES

• Diagnose pump, motor, control, float, and alarm issues using approved testing methods; document the cause and recommend the appropriate repair or replacement.
• Perform authorized installations, preventive maintenance, and startup work according to manufacturer procedures.
• Explain options, pricing, and value clearly; prepare quotes with inside sales, address objections, follow up within two business days, and ask for the order.
• Prospect through calls, site visits, and introductions to property managers, contractors, municipalities, and wastewater operators throughout the territory.
• Keep a dated next action for each sales opportunity and record customer contacts, quotes, purchasing timelines, and outcomes in CRM.
• Submit labor, materials, findings, test results, and photos in Housecall Pro the same day so completed jobs are ready for billing.
• Coordinate commitments and handoffs with inside sales, the service coordinator, and operations; obtain approval before changing scope or promising delivery dates.
• Review the daily schedule and verify parts and tools before departure; maintain the service truck and report inventory needs.
• Attend weekly service and sales reviews with workload, pipeline, results, and an action plan.

COMPETENCIES

• Technical judgment: Interpret equipment symptoms, meter readings, and wiring diagrams; recognize when specialist support is needed.
• Customer confidence: Listen carefully, explain technical information in plain language, and remain composed under pressure.
• Commercial discipline: Balance scheduled service work with planned outreach and follow-through without waiting for reminders.

EDUCATION AND EXPERIENCE

• Hands-on pump repair or field service experience required; water and wastewater equipment experience strongly preferred.
• Comfort speaking with customers and a desire to learn sales. Previous sales experience is a plus; a proven technical background is the foundation for this role.
• Valid driver’s license and a driving record acceptable for company vehicle operation.

BENEFITS AND DEVELOPMENT

• Medical insurance with 100% of the employee-only premium paid by Hydro Source; dependent coverage is available at the employee’s expense.
• Dental and life insurance.
• 401(k) with up to a 5% company match, subject to plan eligibility.
• Paid time off that increases with tenure, available after the 90-day introductory period.
• Paid company holidays, bereavement leave, and jury-duty leave.
• Technical coaching, sales training, and manufacturer product education, with opportunities for additional responsibility as the company grows.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

• Work includes territory driving, standing, bending, kneeling, and handling pumps, tools, and equipment using appropriate lifting assistance.
• Work outdoors and in shop environments, including exposure to weather, noise, wastewater, and uneven surfaces.

COMMITMENT TO DIVERSITY

Hydro Source Services is an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, age, national origin, sex, gender identity, sexual orientation, disability, veteran status, genetic information, or other legally protected status. We provide reasonable accommodations during the application and employment process.