Field Pump Service & Solutions Technician

Hydro Source Services, Inc.; Corpus Christi (TX); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Medical insurance (employee)

Dental insurance

Life insurance

401(k) with company match

Paid time off

Job summary

Hydro Source Services Inc. in Corpus Christi, TX seeks a hands-on pump mechanic/field service technician with a sales orientation. The role involves servicing, repairing, and selling equipment and services to customers in the South Texas territory.

This is a full-time, in-person position with no remote option. You will diagnose issues, perform installations and maintenance, quote customers, and build a book of repeat business while earning commission on sales and service opportunities.

Qualifications

• Hands-on pump repair or field service experience required; water and wastewater equipment experience strongly preferred.
• Comfort speaking with customers and a desire to learn sales. Previous sales experience is a plus; a proven technical background is the foundation for this role.
• Valid driver’s license and a driving record acceptable for company vehicle operation.

Responsibilities

• Diagnose pump, motor, control, float, and alarm issues using approved testing methods; document the cause and recommend the appropriate repair or replacement.
• Perform authorized installations, preventive maintenance, and startup work according to manufacturer procedures.
• Explain options, pricing, and value clearly; prepare quotes with inside sales, address objections, follow up within two business days, and ask for the order.
• Prospect through calls, site visits, and introductions to property managers, contractors, municipalities, and wastewater operators throughout the territory.
• Keep a dated next action for each sales opportunity and record customer contacts, quotes, purchasing timelines, and outcomes in CRM.
• Submit labor, materials, findings, test results, and photos in Housecall Pro the same day so completed jobs are ready for billing.
• Coordinate commitments and handoffs with inside sales, the service coordinator, and operations; obtain approval before changing scope or promising delivery dates.
• Review the daily schedule and verify parts and tools before departure; maintain the service truck and report inventory needs.
• Attend weekly service and sales reviews with workload, pipeline, results, and an action plan.

Skills

Field service

Pump repair

Sales interest

Customer communication

Driver's license

Tools

Housecall Pro

Job description

Hydro Source Services Inc. in Corpus Christi, TX seeks a hands-on pump mechanic/field service technician with a sales orientation. The role involves servicing, repairing, and selling equipment and services to customers in the South Texas territory.

This is a full-time, in-person position with no remote option. You will diagnose issues, perform installations and maintenance, quote customers, and build a book of repeat business while earning commission on sales and service opportunities.