Pulp & Paper Field Service Engineer - QCS & Automation

Honeywell International, Inc.; Topeka (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Honeywell International, Inc. is seeking a Field Service Engineer to install, start-up, troubleshoot, and maintain Honeywell automation systems at customer sites, with a focus on Pulp & Paper applications.

This role requires up to 60% travel across the Midwest and West and will involve on-call duties. You will participate in an 18-month training and certification program to obtain L3 CEAT (QCS L3) while performing normal duties, and you will work closely with plant operators and Honeywell

Qualifications

• High School Diploma.
• 1 year of professional engineering/technical experience.
• Valid driver's license.
• Ability to pass background checks and random drug testing.
• Strong troubleshooting, analytical, and problem-solving skills.
• Strong communication and customer service skills.
• Ability to work independently and manage multiple priorities.
• Basic Windows OS and Microsoft Office experience.
• Knowledge of system installation, configuration, and maintenance.
• Ability to lift/move up to 50 pounds and perform physical activities.
• Ability to work safely in Honeywell and customer HSE environments.

Responsibilities

• Travel to multiple Pulp & Paper customer sites to provide technical support, equipment maintenance, installation, commissioning, and troubleshooting.
• Support Honeywell QCS and EPKS/DCS control systems at customer facilities.
• Provide technical support during plant and machine outages.
• Perform scheduled preventive maintenance, corrective maintenance, system diagnostics, and troubleshooting.
• Support system upgrades, new installations, modernization projects, and new functionality.
• Work directly with plant operators, plant management, contractors, third-party vendors, and Honeywell personnel.
• Collaborate with Honeywell’s Global Technical Assistance Center to resolve complex technical issues.
• Perform on-site pre-start-up, start-up, warranty, contracted service, troubleshooting, and customer training.
• Maintain system backups and support Windows OS and antivirus updates for applicable systems.
• Review technical drawings, prints, specifications, manuals, and system documentation.
• Participate in on-call/standby duties and respond to customer callouts as required.
• Accurately document completed service and maintenance activities and prepare periodic reports using Excel, Word, and PowerPoint.
• Maintain proficiency in Honeywell products, installation practices, equipment protocols, and safety requirements.
• Communicate professionally with customers while building and maintaining strong customer relationships.
• Support and mentor peers while contributing to a culture of continuous improvement and teamwork.

Skills

Troubleshooting

Analytical thinking

Customer service

Communication

Independent work

Windows OS

Microsoft Office

Physical stamina

Background checks

Education

High School Diploma

Bachelor’s Degree in Engineering

Associate’s Degree in Industrial Engineering or Technology

Tools

Diagnostic tools

Excel

PowerPoint

Job description

Honeywell International, Inc. is seeking a Field Service Engineer to install, start-up, troubleshoot, and maintain Honeywell automation systems at customer sites, with a focus on Pulp & Paper applications.

This role requires up to 60% travel across the Midwest and West and will involve on-call duties. You will participate in an 18-month training and certification program to obtain L3 CEAT (QCS L3) while performing normal duties, and you will work closely with plant operators and Honeywell