Field Service Engineer: Pulp & Paper Automation Pro

Honeywell INC.; Rosemont (IL); On-site; USD 62,000 - 78,000; Full time

Job summary

Honeywell is seeking a Field Service Engineer to provide on-site installation, startup, maintenance, and support for Honeywell automation solutions within the Pulp & Paper industry. Primary focus on QCS (90%) and EPKS/DCS (10%) with up to 60% travel across the Midwest and West; Green Bay and Menasha, WI are common locations.

The role includes an 18-month training program to obtain L3 CEAT (QCS L3) certification, with ongoing customer-facing duties and on-call responsibilities.

Qualifications

• 1 year of professional engineering or technical experience; military electronics may count as equivalent.
• Valid driver's license and ability to pass background checks and drug testing.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to work independently and manage multiple priorities.
• Proficient with Windows OS and Microsoft Office.
• Knowledge of installation, configuration, and maintenance of systems.
• Ability to lift up to 50 pounds and perform physical tasks.
• Experience in pulp & paper or heavy manufacturing is a plus.

Responsibilities

• Travel to pulp & paper customer sites to provide technical support, maintenance, installation, commissioning, and troubleshooting.
• Support QCS and EPKS/DCS control systems at customer facilities.
• Assist with plant and machine outages and system upgrades.
• Perform preventive and corrective maintenance and diagnostics.
• Document service activities and prepare reports using Excel, Word, and PowerPoint.
• Work with plant operators, management, contractors, and Honeywell personnel.
• Collaborate with Honeywell's Global Technical Assistance Center to resolve issues.
• Participate in on-call duties and respond to customer callouts.

Skills

Troubleshooting

Communication

Independent work

Windows OS

System installation

Physical ability

Safety compliance

Customer service

Education

Bachelor's Degree in Engineering/CS/IT/Science/Tech/Math

Associate's Degree in Industrial Engineering/Technology

High School Diploma

Job description

Honeywell is seeking a Field Service Engineer to provide on-site installation, startup, maintenance, and support for Honeywell automation solutions within the Pulp & Paper industry. Primary focus on QCS (90%) and EPKS/DCS (10%) with up to 60% travel across the Midwest and West; Green Bay and Menasha, WI are common locations.

The role includes an 18-month training program to obtain L3 CEAT (QCS L3) certification, with ongoing customer-facing duties and on-call responsibilities.