Pulmonary Front Desk Coordinator & Patient Concierge

Fwdstrategic; Chicago (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

Fwdstrategic is seeking a Medical Receptionist in Chicago, Illinois, to serve as the first point of contact for patients and manage front-office operations. Responsibilities include scheduling appointments, maintaining patient records, and ensuring compliance with HIPAA regulations.

The ideal candidate will have a high school diploma, customer service experience, and proficiency in Microsoft Office and EHR systems.

Qualifications

• Minimum one year of medical receptionist or healthcare customer service experience preferred.
• Knowledge of medical terminology and insurance verification processes preferred.

Responsibilities

• Greet patients and visitors in a professional manner.
• Schedule and confirm appointments for various services.
• Maintain accurate patient records and confidentiality.

Skills

Customer service

Communication skills

Multitasking

EHR systems

Education

High school diploma or equivalent

Tools

Microsoft Office

Medical scheduling systems

Job description

Fwdstrategic is seeking a Medical Receptionist in Chicago, Illinois, to serve as the first point of contact for patients and manage front-office operations. Responsibilities include scheduling appointments, maintaining patient records, and ensuring compliance with HIPAA regulations.

The ideal candidate will have a high school diploma, customer service experience, and proficiency in Microsoft Office and EHR systems.