Publishing Solutions Representative

Kendall Hunt; Dubuque (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) match

Scholarship and tuition reimbursement

Health, dental, and vision insurance

Job summary

Kendall Hunt Publishing is seeking a driven Publishing Solutions Representative to join our Higher Education sales team in Dubuque, IA. You will manage a pipeline of opportunities across disciplines, building relationships with professors to turn conversations into textbook adoptions.

You will receive ongoing training, work with faculty to understand needs, and close sales through calls, Zoom, and email while leveraging our digital/eBook solutions and support resources.

Qualifications

• A positive focus on customer experience and relationship-building.
• Entrepreneurial spirit with problem-solving mindset.
• Inside sales and/or customer service experience with strong time management.

Responsibilities

• Manage portfolio of Higher Education products to increase sales and adoptions.
• Collaborate with marketing to develop sales plans for each title based on sales history.
• Incentivize direct-to-student sales via Kendall Hunt website, with emphasis on digital eBook sales.
• Build and maintain strong customer relationships.
• Attend conventions or national sales meetings to support sales of backlist titles.
• Meet with authors to understand edition progress and opportunities.

Skills

Inside sales

Customer service

Time management

Communication

Education

Bachelor's degree

Job description

Kendall Hunt Publishing is seeking a driven, relationship-focused Publishing Solutions Representative to join our Higher Education sales team. Based in our home office in Dubuque, Iowa, this role is focused on connecting college professors with course materials that meet their needs and turning qualified opportunities into textbook adoptions.

As a Publishing Solutions Representative, you'll manage your own pipeline of sales opportunities across disciplines such as First-Year Experience, Science, Hospitality, Sport Management, and more. Each week, you'll receive a steady stream of qualified leads from professors who have already expressed interest in learning more about our products, allowing you to focus your time on building relationships, understanding faculty needs, and closing sales.

From the first conversation through adoption, you'll own the sales process. You'll connect with professors by phone, Zoom, and email, provide review copies, learn about their courses and challenges, recommend the right solutions, answer questions, and consistently follow up to move opportunities forward.

What sets you up for success at Kendall Hunt?

We provide comprehensive, ongoing sales training so you have the tools and confidence to succeed, including:

• Sales Training: Learn Kendall Hunt's proven sales process and how to effectively engage faculty, uncover needs, overcome objections, and move opportunities toward adoption.
• Product Knowledge: Develop a strong understanding of our textbooks, digital solutions, and the unique value they provide. You'll also have opportunities to connect directly with authors and learn the stories behind their work.
• Technology Expertise: Build your knowledge of the educational technology used by today's colleges and universities, including eBooks, virtual learning platforms, and adaptive learning tools.
• Qualified Sales Opportunities: Spend more of your time selling and building relationships with interested faculty through a consistent pipeline of qualified leads.

This is an opportunity for someone who enjoys connecting with people, thrives on follow-up, and is motivated by turning conversations into results. At Kendall Hunt, you'll have the training, resources, and support to build strong faculty relationships while directly contributing to the growth of our Higher Education business.

Who Is Kendall Hunt Publishing?

Throughout its history, Kendall Hunt Publishing has grown with an emphasis on its employees, fearlessness in innovation, and a strong grip on its values. Today Kendall Hunt continues to expand by growing its number of educational products, creating new companies, and extending its services across the country and beyond. Through diversity and willingness to adapt to the ever-changing publishing industry, Kendall Hunt is a company dedicated to growing with the public to best serve the people of the community.

When you work at Kendall Hunt you immediately notice the collaboration, friendliness, and a sense of purpose amongst our employees. Our customers, students, authors, and other outside contacts are always our top priority. We are constantly uncovering new sales channels for current product lines or finding new products to sell to current customers. Join our team of evolving employees to help us maintain our competitive edge in the industries we serve. https://www.kendallhunt.com

In A Typical Work Day You Will

• Manage portfolio of existing discipline specific Higher Education products with the objective of increasing sales and adoptions of those products

• Work with marketing to develop sales plans for each individual title based upon sales history
• Incentivize books sold direct to student through the Kendall Hunt website, especially emphasizing digital eBook sales
• Builds and maintains effective customer relationships
• Periodically attend conventions or national sales meetings to help support sales of key backlist titles
• Meet with the authors of your books to understand how new editions are progressing

Who We Need!

• Someone who understand the importance of a positive customer experience and what your role is in that overall experience

• Someone who has an entrepreneurial spirit and look at your career in terms of growing your business with potential bonus opportunities
• Is a great communicator, people person, and problem solver
• Someone who has inside sales experience, customer service experience, and/or strong time management skills
• Someone with a bachelor's degree from an accredited institution

It's More Than Just a Job!

Choosing a career path can be one of the most important decisions in one's life. Work is part of a person's identity. People need compelling reasons to remain at a job and a company day after day, year after year. As you consider a career change, we understand the benefits an employer offers are just as appealing as the job itself.

Our companies offers -

• Affordable medical, dental, and vision insurance

• Company paid life insurance, short term and long term disability
• Generous company match on 401(k) plan, as well as profit sharing
• 15 days of PTO at hire, plus paid holidays
• Scholarship and tuition reimbursement

An Equal Opportunity Employer