Public Works Business Manager: Sanitation & Fleet Ops

Town of Brookline; Brookline (MA); On-site; USD 75,000 - 82,000; Full time

Job summary

Town of Brookline's DPW Highway Sanitation & Fleet Services Division seeks a detail-oriented Business Manager to oversee the division's business operations, including billing, vendor payments, and account administration, in a fast-paced municipal setting.

The role encompasses budgeting, permits, payroll support, and coordination with operations; some evening or weekend availability may be required to ensure service continuity and project execution.

Qualifications

• Bachelor's degree in business, accounting, public administration, or related field.
• Five years of progressively responsible municipal or business financial administration and supervisory experience.
• OSHA 10 Hour Construction Industry Safety certification preferred; required within six months.

Responsibilities

• Manage the business operations of the Highway Sanitation & Fleet Services Division including billing, accounts payable/receivable, invoicing, refunds, and account administration.
• Prepare requisitions, purchase orders, vouchers, vendor payments, and invoices; maintain accurate financial tracking systems, purchasing records, and account balances.
• Oversee sanitation program accounts including new customer setup, service level changes, billing reconciliations, adjustments, and outstanding balances; coordinate service requests with operations.
• Manage cart inventory and fulfillment ensuring timely ordering, distribution, replacement tracking and recordkeeping.
• Prepare and analyze budget and financial reports; support annual budget development, expenditure monitoring and special project analysis.
• Review and process waste hauler, leaf blower and other Division related permits; maintain associated records and communications.
• Coordinate work orders and administrative workflows using PeopleGIS, SnowOps, BrookOnline and other systems to align business and field operations.
• Oversee onboarding, offboarding, payroll support, time and attendance systems, staff scheduling and personnel documentation.
• Maintain and improve business systems, customer service processes, division communications and technology platforms.
• Research comparable rates, fees and service structures to support Division program recommendations.
• Support department communications, ADA compliance language access and operational improvements.
• Provide administrative support during emergencies including staffing logistics and operational coordination; evening or weekend availability may be required.
• Coordinate special programs and activities including decorative streetlight banners inspections related documentation and support for Parks and Open Space and related committees as needed.
• Perform all other duties as assigned.

Skills

Customer service

Payroll knowledge

Billing and invoicing

Office management

Supervisory experience

Education

Bachelor's degree in business, accounting, public administration, or related field

Tools

Spreadsheets

Databases

Accounting software

Job description

Town of Brookline's DPW Highway Sanitation & Fleet Services Division seeks a detail-oriented Business Manager to oversee the division's business operations, including billing, vendor payments, and account administration, in a fast-paced municipal setting.

The role encompasses budgeting, permits, payroll support, and coordination with operations; some evening or weekend availability may be required to ensure service continuity and project execution.