PUBLIC WORKS – ADMINISTRATIVE PROGRAM SUPPORT

Chapel On The Hill; Chapel Hill (NC); On-site; USD 28,000 - 32,000; Part time

Job summary

The Town of Chapel Hill Public Works Department is seeking a part-time Administrative Analyst to provide essential support. The role offers in-person work at 6850 Millhouse Road and provides opportunities to gain insight into municipal operations, while working on clerical, budgeting, and reporting tasks.

Qualifications include a high school diploma, one year of admin or customer service experience, and proficiency with the Microsoft Office suite.

Qualifications

• High school diploma or equivalent required.
• Students with Public Administration/Public Policy background encouraged to apply.
• One year of administrative, clerical, or customer service experience required.

Responsibilities

• Provides customer service and clerical support to the department, including phone, email, and front desk support as needed.
• Responds to inquiries and concerns from residents, providing guidance and assistance.
• Assists the Management Analyst in budgeting, reporting, and accounts payable support.
• Digitizes and updates internal procedures, develops staff resources, and supports records management.
• Conducts research, analyzes data, and prepares reports and recommendations.
• Coordinates and manages special projects, including performance measures and benchmarks.
• Completes all other duties as assigned.

Skills

Customer service

Clerical

Budgeting

Data analysis

Communication

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Web-based systems

Job description

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described here. Employees may be required to perform other duties as assigned that are not specifically spelled out in this job description, but which may be reasonably considered to require similar knowledge, skills, and abilities.

The purpose of this position is to provide administrative and analytical support to the Public Works department. This part‑time position provides a valuable opportunity to gain a unique view of the inner workings of Town government, as well as gain entry‑level public sector experience.

• This position is classified as temporary and does not qualify for benefits.
• Temporary employees are limited to working 950 hours in a 12-month period.
• Hourly rate range from $20.00 -$23.00 based on experience.
• Applicants must be able to successfully complete all pre‑employment requirements, including a background check and drug screening.

Notice

Applicants must also submit a cover letter briefly outlining their interest and experience working with analytics and administrative support roles.

Essential Functions

• Provides customer service and clerical support to the department, including phone, email, and front desk support as needed.
• Responds to inquiries and concerns from residents, providing accurate information, guidance, and assistance as needed.
• Assists the Management Analyst in coordinating the fiscal operations of the department, such as budget development, reporting, and accounts payable support functions.
• Assists in digitizing and updating internal operating procedures, developing staff‑facing resources, and supports records management needs.
• Conducts research, analyzes data, and prepares reports and recommendations to staff.
• Coordinates and manages special projects, such as performance measure and benchmark evaluation.
• Completes all other duties as assigned.

Supervision

This position has no responsibility for the direction or supervision of others.

Physical Demands

The work is typically performed while sitting at a desk or table, with intermittent standing or stooping. The employee uses equipment requiring a high degree of dexterity.

Work Location

The work is typically performed in an office. This position is in person at the Town of Chapel Hill Public Works Department at 6850 Millhouse Road.

Minimum Qualifications

Knowledge Of

• Principles of customer service
• Clerical, purchasing, and budgeting processes
• Research, analysis, and report development preferred

Ability To

• Effectively manage multiple projects with deadlines
• Plan, organize and present information in a clear and logical format
• Collect, compile, and analyze information and data
• Use Microsoft Office suite and web-based software systems
• Research issues, solve problems and make sound decisions
• Establish and maintain effective working relationships with employees and customers
• Communicate effectively orally and in writing
• Model behavior that is consistent with our values of RESPECT

Education

High school diploma or equivalent required. Students with a background in Public Administration, Public Policy or a related field are encouraged to apply.

Experience

One year of administrative, clerical, or customer service experience required.

Safety Considerations

• You will be subject to the Drug and Alcohol‑free Workplace policy.
• You will be subject to the Safe Driving and Accident Policy.

Supplemental Information

A valid NC driver’s license and the availability of private transportation or the ability to provide transportation between job sites is required.

The Town of Chapel Hill has the right to revise this job description at any time. This description does not represent in any way a contract of employment.

The Town of Chapel Hill does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factor.

Health and Dental Insurance

Health and dental insurance are effective the first day of employment. The town will provide full‑time employees group medical and dental insurance including family coverage. Employees and the town will share equally in the additional cost of the medical plan for dependent coverage if employees desire to purchase such coverage for family members. Employees are responsible for the full cost of dependent dental insurance.

Retirement Health Savings Plan

Employees hired after June 30, 2010, in a regular full‑time or regular part‑time position are required to participate in the Retirement Health Savings Plan. Contributions are taken on a pre‑tax basis. The current contribution amount is 1%.

Paid Time Off

• Vacation/Annual Leave: Employees in regular full or part time positions earn between 12 and 26 days per year depending upon length of Town service.
• Sick Leave: Employees in full or part time regular positions earn 12 days per year.
• Paid Parental Leave: Eligible employees receive 6 weeks of Paid Parental Leave after birth or placement of a child in the home for adoption or foster care. This leave does not come from Employee's leave bank.
• Paid Holidays: There are 12 official Town holidays. Employees in full or part time regular positions are eligible for paid holiday time.
• Personal Leave: All employees in full or part time regular positions are granted 3 days of personal leave per year. This leave is non‑cumulative.

Local Government Retirement System

All employees in regular full or part time position are required to contribute to the retirement system. Contributions are taken on a pre‑tax basis. The current contribution amount is 6%.

Supplemental Retirement Plans

• NC 401(k) - The Town makes a contribution of 5% to the 401(k) for all regular full and part time employees. There is no employee match required. Employees have the option of making contributions on a pre or post tax basis. The plan is administered by Empower.
• 457 Deferred Compensation Plan - Town of Chapel Hill employees have the option of making contributions to a 457. The Town does not make contributions to this plan. The plan is administered by MissionSquare.

Disability Insurance

• Town Provided: The Town provides both short term and long term disability insurance to all regular full or part time employees. The plan will pay up to 50% of the employee's base income up to $462 per week for non-job related injuries.
• Voluntary Short Term Disability: Employees have the option of purchasing supplemental disability insurance. This plan will pay employees a maximum of 25% of their base weekly earnings up to $400.

Life Insurance

The Town provides full and part time regular employees with an individual term life insurance policy. Employees have the option of purchasing additional life insurance for a small fee. Dependent life insurance is also available.

Direct Deposit

All employees hired after July 1, 2007 are required to have direct deposit.

Other Benefits

• Credit Union: Employees of the Town of Chapel Hill are eligible to open accounts at Civic Federal Credit Union.
• Parking is provided free of charge at or near worksites
• Annual longevity payment beginning with the 5th year of full or part time regular employment
• Tuition assistance is available upon completion of the initial probationary period
• Town has a Housing Assistance Program that assists employees secure housing in Town see the following https://www.chapelhillaffordablehousing.org/employee-housing