Public Trustee Technician

Adams County; Brighton (CO); On-site; USD 21,000 - 28,000; Full time

Job summary

Adams County in Colorado seeks an entry-level Clerk for the Treasury-Public Trustee Division. The role focuses on clerical work, data entry, and providing information to the public.

The position requires attention to detail, confidentiality, and strong customer service via phone, email, and in person. Responsibilities include notices, mail processing, and assisting with foreclosures and tax accounts, with physical ability to lift 20–40 lbs.

Qualifications

• One year of general clerical experience.
• High school education / GED.
• Notary Public commission preferred, may be required after hiring.
• Pass criminal background check and drug testing as required.
• Ability to lift 20–40 lbs frequently.

Responsibilities

• Data entry via the Public Trustee software.
• Prepare and process legal notice mailings.
• Answer questions about deeds of trust, foreclosures, releases, and taxes.
• Open and process incoming mail for the divisions.
• Maintain records and monitor deadlines for foreclosures and releases.

Skills

Attention to detail

Customer service

Follow instructions

Typing 40 WPM

Teamwork

Data entry

Communication

Education

High school diploma / GED

Tools

MS Office Suite

Excel

Outlook

Public Trustee software

Simplifile

CSC

Job description

This is an entry level position into the career path of the office of the Treasury-Public Trustee Division. The position focuses on; a wide variety of responsible clerical work in support of the Public Trustee's division; data entry via the Public Trustee's software mailing legal notices via (Government Technology Systems-GTS), processing release of deeds of trust via (Simplifile) and (CSC), and to provide information and assistance to the public.

• High Degree of personal responsibility, drive, and accountability.
• High Degree of meticulous attention to detail.
• High ability and willingness to follow instructions without deviation.
• Provides high level, prompt, courteous, and professional service in person, via email and phone.
• Answer questions with regards to deeds of trust, foreclosures, releases, real and personal property tax accounts.
• Operates a wide variety of office equipment including copiers, scanners, mail machine, ten-key, computers; input and retrieving data and text.
• Prepare and process legal notice mailings.
• Perform a wide variety of general clerical work including verifying accuracy of incoming information.
• Assist with opening and processing incoming mail for both the Public Trustee and Treasury divisions. Ability to lift 20-40 lbs. frequently.
• Perform other relevant duties as assigned by Treasurer-Public Trustee.

• Exercise confidentiality as to all Treasurer-Public Trustee communications, processes, procedures, banking protocols, employment matters, and other restricted data.
• Skilled in providing superior customer service via phone, mail, email and face-to-face.
• Skilled in operating MS Office Suite, Excel and Outlook, including navigation and proficiency in applications within multiple drives, and file structures.
• Communicate clearly, concisely, and effectively, both orally and written.
• Operate standard office equipment.
• Type 40 WPM
• Be detailed, accurate, a quick learner, and maintain good attendance.
• Must establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work, including the Treasury and Public Trustee team, other Elected Officials' offices and teams, County employees, and any other outside patrons.
• Proofread a variety of documents.
• Practice basic principles of record keeping, and a good math aptitude is necessary.
• Perform routine clerical work including the maintenance of appropriate records and compiling information for reports.
• Maintain and monitor deadlines for foreclosure cases, release of deeds of trust and taxpayer services.
• Ensures strict adherence to established guidelines, policies, procedures, and standards. Reviews and analyzes work completed to determine effectiveness in meeting standards, goals, and objectives.
• This position must be able to perform all of the essential duties required no later than by 6 months of appointment.
• A review of the incumbent’s performance indicators will be conducted on a periodic basis as determined by the supervisor. The supervisor evaluates the incumbent’s administration of policies and procedures through daily observations, spot checks, written reports, feedback from other staff members and the public, and communication with the incumbent.
• Strong team behavior and maturity is required.

• Experience – Minimum of one (1) years of general clerical experience.
• Education – High school education/GED.
• License or Certificate – Notary Public commission by the Colorado Secretary of State, in good standing, is desired, and may be required after hiring.
• Background Check / Drug Testing – Must pass criminal background check/s prior to hiring, and from time-to-time during employment. Drug testing at any time, as a condition of employment.
• Restricted Access/Confidentiality– The Treasury's various offices are restricted to access by Treasury-Public Trustee employees and those granted permission to enter the facilities by the Treasurer-Public Trustee. All data and correspondence are to be held at all times as confidential by the Treasury-Public Trustee employees.