Public Space Attendant

Embassy Suites by Hilton Tampa Airport Westshore; Tampa (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Embassy Suites by Hilton Tampa Airport Westshore is seeking a Public Space Attendant to maintain the cleanliness and safety of lobby, restrooms, pool area, fitness center, and all public spaces. You will also address guest requests with a friendly and professional attitude.

The role requires teamwork, the ability to lift up to 50 pounds, and standing for extended periods; training on safety procedures is provided. Weekend shifts may be required.

Responsibilities

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors with a cleaning agent.
• Dust all furniture, pictures, and shelves.
• Clean and polish metal surfaces.
• Empty trash and clean lobby and public areas.
• Assist Front Desk with guest requests (towels, toiletries, amenities).
• Assist with cleaning rooms when needed.

Job description

JOB SUMMARY:

The Public Space Attendant will be responsible for the general cleanliness and safety of all public places in the hotel. This means the lobby, public restrooms, team member restrooms, team member break room, and locker rooms, guest corridors, elevators, leisure areas like the swimming pool, and the fitness center. The Public Space Attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly, and should also be able to address guest requests and problems.

ESSENTIAL FUNCTIONS:

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and/or floors with a cleaning agent by extending arms overhead to reach all above areas.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Thoroughly dust all furniture, pictures, and shelves, extending arms overhead, bending and stooping as needed.
• Thoroughly clean and polish all metal surfaces, applying pressure.
• Clean ashtrays and empty trash.
• Ensure that the lobby area is neat and clean, including picking up trash and keeping floors clean, including the front entrance. This must be monitored and kept up throughout the shift.
• Ensure other public and non-public areas are cleaned and maintained throughout the day, including the pool area, fitness center, team member restrooms, team member break room area, and team member restrooms and locker room area, guest corridors, and public restrooms.
• Assist the Front Desk with guest requests such as delivering towels, toiletries, amenities, etc.
• Assist with cleaning rooms when needed.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures
• Follows safety and security procedures and rules.
• Familiar with department fire prevention and emergency procedures.
• Uses protective equipment, i.e., gloves, mask, sanitizers.
• Sweep, polish, scrub, or mop floors.
• Attend all daily or weekly briefings for functions and events held by the hotel.
• Follow up on the unique cleaning schedule given by the housekeeping department.
• Report any maintenance issue to the Housekeeping Supervisor(s) or Rooms Director.
• Offer assistance to hotel guests in public areas when needed.
• Maintain a cleaning schedule.
• Authorized to enter management offices for cleaning.

PHYSICAL DEMANDS:

• Ability to Lift, push, and pull up to (50) pounds required.
• Frequent bending while loading/unloading washers/dryers, sorting linen, and folding
• Continuous movement throughout the department
• Standing is required during the entire shift.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.
• Ability to extend arms, scrub, bend, stoop, and stand and walk in public areas for extended periods of time.

EEO M/F/D/V

Source: Hospitality Online