Public Services Placement & Client Support Coordinator

LE03 Public Consulting Group LLC (Human Services); California (MO); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Medical and dental benefits

401k

PTO

Parental leave

Bereavement leave

Job summary

Public Consulting Group LLC (PCG) is seeking a full-time in-office program assistant in San Diego County to support participants with education and training plans. You will assess barriers, determine eligibility for services, and help clients set vocational goals while maintaining documentation and compliance.

Requires a high school diploma (degree preferred) and 2+ years of relevant experience. You will work with federal, state, and county agencies, building professional relationships and

Qualifications

• High School Diploma or equivalent required.
• Degree preferred with 2+ years of relevant work experience.

Responsibilities

• Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs.
• Conducts assessments for barriers and skills.
• Determines eligibility and need for supportive services including child care, transportation, and ancillary services.
• Manages participants progress towards achieving goals by creating and updating plans.
• Assists program participants in developing vocational goals.
• Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities.
• Notifies county’s human services specialist of non-compliance with work activities.
• Follows procedural requirement by updating client case files in systems.
• Maintains up-to-date knowledge of program procedures and implement appropriately.
• Maintains up-to-date knowledge of community resources, labor market and training resources.
• Maintains in contact with each client placed in employment on a monthly basis.
• Completes all necessary county paper documents and forms.
• Maintains communication with employment organizations and educational programs where participants are located.
• Ensures all performance metrics are met in achieving participant stated outcomes.
• Ability to perform case management duties with customers in-person and on site.

Skills

Active listening

Empathy

Learning databases

Customer relations

Attention to detail

Time management

Confidentiality

Professional networking

Education

High School Diploma or equivalent

Degree preferred

Job description

Public Consulting Group LLC (PCG) is seeking a full-time in-office program assistant in San Diego County to support participants with education and training plans. You will assess barriers, determine eligibility for services, and help clients set vocational goals while maintaining documentation and compliance.

Requires a high school diploma (degree preferred) and 2+ years of relevant experience. You will work with federal, state, and county agencies, building professional relationships and