Public Services Clerk Intern — Entry-Level Admin

City of Cullman; Cullman (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

City of Cullman is seeking a Revenue Clerk Intern to provide essential administrative, customer service, and recordkeeping support in a public-facing office.

This entry-level role involves typing, data entry, billing assistance, filing, and responding to inquiries, with opportunities to advance to full-time clerical work. Typical hours are Monday–Friday, 7:30 a.m. to 4:30 p.m., in a standard office setting.

Qualifications

• High school diploma or GED required.
• Valid Alabama Driver’s License.
• Must pass a background check.
• Must pass a drug screening to drive City of Cullman vehicles.
• Ability to obtain and maintain a valid Alabama Notary Public commission.

Responsibilities

• Performs general clerical duties including typing, data entry, filing, scanning, copying, and organizing documents.
• Answers incoming telephone calls, greets visitors, and provides information or directs inquiries to the appropriate staff member.
• Processes and maintains accurate records, including customer accounts, service requests, work orders, permits, licenses, or billing information depending on the assigned department.
• Assists with billing processes, payment collection, receipt issuance, and daily financial reconciliation.
• Responds to customer inquiries in person, by phone, or via email regarding services, accounts, fees, and procedures.
• Prepares routine correspondence, memos, reports, forms, and other documents from notes, drafts, or verbal instructions.
• Maintains and updates departmental databases, spreadsheets, and filing systems.
• Schedules appointments, maintains calendars, and coordinates service calls or work orders.
• Sorts and distributes incoming mail and prepares outgoing mail.
• Assists with record retention, archiving, and compliance with public records requests.
• Supports special projects and cross-trains in other clerical functions within the department.
• Performs other related duties as assigned by supervisor.

Skills

Customer service

Microsoft Office

Verbal and written communication

Attention to detail

Organization and time management

Data entry

Basic math

Education

High school diploma or GED

Tools

Municipal record systems

Job description

City of Cullman is seeking a Revenue Clerk Intern to provide essential administrative, customer service, and recordkeeping support in a public-facing office.

This entry-level role involves typing, data entry, billing assistance, filing, and responding to inquiries, with opportunities to advance to full-time clerical work. Typical hours are Monday–Friday, 7:30 a.m. to 4:30 p.m., in a standard office setting.