Administrative Records Clerk: Data & Customer Service

City of Clarksville; Clarksville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

City of Clarksville is seeking an Administrative Support II to provide routine clerical support across departments. This role handles phones, customer service, filing, data entry, reports, and basic payments, using standard office equipment.

Ideal candidates have a high school diploma, no prior experience required, and are ready to work in a fast-paced government office. The position is full-time, on-site in Clarksville, with opening through October 1, 2026.

Qualifications

• Modern office procedures and equipment knowledge.
• Strong customer service skills.
• Filing and records management.
• Proficient in English grammar, punctuation, and spelling.
• Data entry using spreadsheets/databases.

Responsibilities

• Responds to information requests from public, staff, and/or other interested parties; answers routine questions; directs callers/visitors to appropriate locations or staff.
• Files documents alphabetically, numerically, or by other prescribed methods in established filing systems.
• Prepares, reviews, and/or processes a variety of routine correspondence, logs, information, paperwork, invoices, forms, and/or other related information in assigned area of responsibility; keys information into acceptable spreadsheets and/or databases.
• Collects and reviews data for accuracy and reasonableness.
• Processes, receives, sorts, and distributes a variety of correspondence, deliveries, and mail; makes photocopies; and faxes documents.
• Monitors and restocks office supplies and materials.
• Runs standard reports in assigned area of responsibility.
• Accepts standard payments and issues receipts.
• Performs other work as required.

Skills

Office procedures

Customer service

Data entry

English grammar & punctuation

Computers & software

Communication, interpersonal skills

Education

High School Diploma or GED

Job description

City of Clarksville is seeking an Administrative Support II to provide routine clerical support across departments. This role handles phones, customer service, filing, data entry, reports, and basic payments, using standard office equipment.

Ideal candidates have a high school diploma, no prior experience required, and are ready to work in a fast-paced government office. The position is full-time, on-site in Clarksville, with opening through October 1, 2026.