Public Services/Circulation Assistant

Mississippi Department of Employment Security; Belden (MS); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

State health insurance

Public retirement (PERS)

Leave time accrued monthly

Worker's compensation

Job summary

The Circulation Assistant position at Mississippi Department of Employment Security provides customer service and assistance to library patrons both in person and through other channels. The role includes helping patrons navigate the catalog, checking out, renewing, and returning materials, registering new patrons, and maintaining patron records.

Evening and weekend hours are required on a rotating basis. The job emphasizes teamwork, initiative, and ability to work independently, with

Qualifications

• 1-2 years customer service experience; library experience preferred.
• 2 years of college education from an accredited institution of higher education.
• Excellent computer skills and ability to learn library-specific software.

Responsibilities

• Provides excellent customer service and assistance to patrons
• Assists patrons with public computers, online catalog, and other resources
• Performs collection management activities for assigned categories
• Performs or assists with library closing procedures as needed
• Other duties as assigned

Skills

Team player

Self-motivation

Independent work

Education

Two years college

Tools

Library software

Computer skills

Job description

Job Type

Full-time

Description

Overview

The Circulation Assistant position is responsible for providing excellent customer service and assistance to patrons both in-person and via other forms of communication, answering patron questions, computer assistance, helping patrons navigate the library's collection, and help patrons check out, renew, and return library materials. The Circulation Assistant registers new patrons, informs patrons of library offerings, services, and policies, and assists with maintaining patron records. This position reports to the Manager of Information Services, and includes evening and weekend hours on a rotational basis.

Key Responsibilities

Central Functions And Responsibilities Of This Role Include

• Provides excellent customer service and assistance to patrons
• Assists patrons with public computers, online catalog, and other resources
• Performs collection management activities for assigned categories
• Performs or assists with library closing procedures as needed
• Other duties as assigned

Skills and Attributes for Success

• Strong team player
• High level of self-motivation, initiative, and resourcefulness
• Ability to work both independently and collaboratively

Benefits

• State of Mississippi health insurance
• State of Mississippi public retirement program (PERS)
• Personal and medical leave time accrued on a monthly basis
• Worker's compensation

Requirements

::: {bind=\"html: Job.Requirements\"}

1-2 Years Customer Service Experience, Library Experience Preferred

2 years of college education from an accredited institution of higher education

Excellent computer skills and ability to learn library-specific software

Ability to establish and maintain positive, working relationships with library teammates

Ability to handle multiple simultaneous projects and deadlines

Salary Description

$30,144.97