Public Service Specialist: DMV & Tax Office Support

Galveston County; Galveston (TX); On-site; USD 31,000 - 38,000; Full time

Job summary

County of Galveston is seeking a Tax Office Clerk to provide efficient, professional service to the public. You will handle motor vehicle transactions, license plates, renewals, and tax payments while ensuring accuracy and compliance with Texas codes and RTS policies.

The role requires strong communication, cash handling, and fraud training, with responsibilities spanning in-person, mail, and phone interactions.

Qualifications

• Requires a high school diploma or GED equivalency.
• Requires one year of experience providing customer service in an office environment.
• Must be able to communicate clearly and concisely.
• Must complete a minimum level of Fraud Training.
• Strong cash-handling skills required, along with accurate mathematical skills.
• Able to work in a fast-paced environment, often with irate customers and confidential information.
• Position involves frequent contact with the public; incorrect information may have legal implications.
• Requires own transportation to be assigned to any Tax Office Branch as needed by the Branch Coordinator and Chief Deputy.

Responsibilities

• Effectively collect funds and distribute documents for services.
• Process motor vehicle transactions (renewals, placards, specialty plates) and related permits.
• Process current and delinquent ad valorem taxes in person and by mail.
• Update vehicle records and assist customers by mail, telephone, and in person.

Skills

Customer service

Cash-handling

Communication

Fraud training

Education

High school diploma or GED

Job description

County of Galveston is seeking a Tax Office Clerk to provide efficient, professional service to the public. You will handle motor vehicle transactions, license plates, renewals, and tax payments while ensuring accuracy and compliance with Texas codes and RTS policies.

The role requires strong communication, cash handling, and fraud training, with responsibilities spanning in-person, mail, and phone interactions.