Public Service Program Assistant Apprentice

City of Irvine; Irvine (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of Irvine invites applications for the One Irvine Workforce Program Assistant Apprenticeship. These full-time, at-will positions run 14 months from late Oct 2026 to Dec 2027, spanning City Clerk’s Office, City Manager’s Office, Athletics division, and Human Resources.

Post-program opportunities may be available but are not guaranteed. Apprentices deliver essential administrative support while gaining professional development and mentorship.

Qualifications

• Community college coursework in business, office practices, or related field.
• Four years of increasingly responsible customer service, clerical and/or administrative support experience, or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
• May require a valid California driver's license.

Responsibilities

• Coordinate and manage a variety of departmental office and administrative functions, prioritizing tasks and projects to support the team's daily operations.
• Provide assistance and information to employees and external parties regarding City services, programs, policies, and procedures, demonstrating a commitment to excellent customer service.
• Conduct research, and compile and analyze data for assigned projects and reports. Prepare and present findings to support recommendations and decision-making processes.
• Enter and review a high volume of project related data in complex systems while appropriately applying department policies and procedures.
• Create reports from information in databases. Demonstrate proficiency in Microsoft Word, Outlook, and Excel.
• Assess and evaluate projects and services provided by assigned division. Assist with development and planning of upcoming projects and initiatives.
• Act as a backup to the department receptionist, maintaining a professional and welcoming environment for employees and visitors.
• May assist with program-specific responsibilities, including community engagement, creating marketing materials, conducting needs assessments, supporting billing and accounting tasks, maintaining records and files, and scheduling meetings or program activities.
• For more information, please see the Program Assistant class specification.

Skills

Customer service

Clerical

Administrative support

Driver's license

Education

Community college coursework in business/office practices

Job description

The City of Irvine invites applications for the One Irvine Workforce Program Assistant Apprenticeship. These full-time, at-will positions run 14 months from late Oct 2026 to Dec 2027, spanning City Clerk’s Office, City Manager’s Office, Athletics division, and Human Resources.

Post-program opportunities may be available but are not guaranteed. Apprentices deliver essential administrative support while gaining professional development and mentorship.