Public Service Eligibility Specialist - County Office

Family and Children Services, Division of; Clarkesville (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Telework opportunities

Job summary

Georgia Department of Human Services, Division of Family & Children Services seeks an Eligibility Associate - County Receptionist to support county office operations, assist clients, and route communications. The role requires a high school diploma or GED and offers telework opportunities where applicable.

The position emphasizes confidential record handling, use of Microsoft Office, and customer service excellence to help families access needed services in Habersham County, GA.

Qualifications

• High school diploma or GED is required.
• One year of related customer contact/interaction experience preferred.

Responsibilities

• Performs general office management duties including filing, keyboarding and correspondence management.
• Provides/coordinates services to clients visiting or contacting the office and forwards inquiries as needed.
• Receives and routes telephone communications for the county office and supports callers.

Skills

Customer service

Microsoft Office

Data entry

Education

High school diploma or GED

Tools

Document Imaging

Job description

Georgia Department of Human Services, Division of Family & Children Services seeks an Eligibility Associate - County Receptionist to support county office operations, assist clients, and route communications. The role requires a high school diploma or GED and offers telework opportunities where applicable.

The position emphasizes confidential record handling, use of Microsoft Office, and customer service excellence to help families access needed services in Habersham County, GA.