Public Service: Child Support Agent II—Help Families Thrive

Department-of-Human-Service; Dalton (GA); On-site; USD 36,000 - 49,000; Full time

Benefits offered by this job

Telework opportunities

401(k) plan

457 plan

13 paid holidays

Vacation & sick leave

Medical insurance

Dental insurance

Vision insurance

Life insurance

Employee discount programs

Job summary

Georgia Department of Human Services in Dalton, GA seeks a Child Support Services Agent 2 to establish and enforce child support obligations. Under supervision, you will interact with clients by phone and email, manage a caseload, and coordinate with legal and public agencies to ensure compliance.

The role offers telework options depending on position, with a robust benefits package including retirement plans and holidays.

Qualifications

• Bachelor's degree or higher required/preferred.
• High school diploma/GED with two years of related experience acceptable.
• Direct job-related experience strongly considered for progression to higher levels.
• Strong communication and customer-service skills expected.

Responsibilities

• Establishes and enforces child support obligations.
• Communicates with clients via phone, email, or mail to ensure obligations are met.
• Manages a caseload and coordinates with legal and public organizations.

Skills

Bachelor's degree

High school diploma/GED

Two years direct job-related exp.

Communication with clients

Education

Bachelor's degree from an accredited college or university

High school diploma/GED

Job description

Georgia Department of Human Services in Dalton, GA seeks a Child Support Services Agent 2 to establish and enforce child support obligations. Under supervision, you will interact with clients by phone and email, manage a caseload, and coordinate with legal and public agencies to ensure compliance.

The role offers telework options depending on position, with a robust benefits package including retirement plans and holidays.