Public Service Administrative Assistant (Flexible Hours)

City of Allen; Plano (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

City of Allen in Plano, TX seeks an administrative support specialist to provide front-desk customer service, answer inquiries, and assist departments with routine tasks in a fast-paced municipal office.

You will handle mail, records, and reporting, input data into AS400/HTE systems, and coordinate scheduling while maintaining accuracy and confidentiality.

The role requires a high school diploma and one year of relevant experience; hours are Monday–Friday with potential minor variations.

Qualifications

• High School Diploma or equivalent with one year of relevant experience.
• Ability to read and interpret documents, write reports and letters.
• Strong data entry and clerical skills; ability to handle multiple tasks.

Responsibilities

• Answers questions from citizens and applicants; handles correspondence and reports.
• Provides customer service, manages information flow, processes purchasing and invoices.
• Schedules appointments, types and prepares reports, maintains inventories and records.
• Coordinates reservations and scheduling with appropriate staff and entities.

Skills

Reading ability

Arithmetic

Writing reports

Interpersonal skills

Follow instructions

Education

High School Diploma or equivalent

Tools

Reservation software system

HTE system

AS400 system

Job description

City of Allen in Plano, TX seeks an administrative support specialist to provide front-desk customer service, answer inquiries, and assist departments with routine tasks in a fast-paced municipal office.

You will handle mail, records, and reporting, input data into AS400/HTE systems, and coordinate scheduling while maintaining accuracy and confidentiality.

The role requires a high school diploma and one year of relevant experience; hours are Monday–Friday with potential minor variations.