Public Sector Technical Account & Program Lead

Cyware; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development

Competitive compensation

Diverse culture

Job summary

Cyware is seeking a Technical Account Manager and Program Manager for public sector customers in the Washington DC area. You will blend technical account management with structured program delivery to help federal, state, and local agencies deploy, adopt, and expand Cyware's Cyber Fusion platform.

The role requires strong cross‑functional collaboration with Solution Architecture, Product, and Support, plus experience navigating IDIQs, contracts, and government reporting.

Qualifications

• 10+ years in public sector tech account management, customer success, or program management.
• Demonstrated relationships with systems integrators and primes delivering into government.
• Deep knowledge of federal contracting structures (IDIQs, task orders, prime/sub).
• Fluency in government compliance frameworks (FedRAMP, NIST 800-53, RMF/ATO).
• Ability to lead diverse stakeholder groups toward shared outcomes.

Responsibilities

• Serve as primary technical contact for public sector customers from onboarding to renewal.
• Own program delivery: timelines, milestones, risk tracking, and reporting.
• Coordinate with Cyware, customer agency, and SI/reseller to align scope and schedule.
• Build relationships with SIs and primes, acting as Cyware's technical anchor.
• Collaborate with Solution Architecture, Product, and Support to resolve issues.
• Manage agency leads, contracting officers, CORs, and program managers.
• Track platform health, usage, and mission outcomes; flag renewal risks.
• Translate agency needs into product feedback and enhancements.
• Lead quarterly business reviews and executive briefings for government reporting.
• Lead by influence across customer, partner, and internal teams.

Skills

Public sector experience

Federal government contracting

Relationship management

Stakeholder management

Clear communication

Tools

SOC tooling

Job description

Cyware is seeking a Technical Account Manager and Program Manager for public sector customers in the Washington DC area. You will blend technical account management with structured program delivery to help federal, state, and local agencies deploy, adopt, and expand Cyware's Cyber Fusion platform.

The role requires strong cross‑functional collaboration with Solution Architecture, Product, and Support, plus experience navigating IDIQs, contracts, and government reporting.