Public Sector Renewal Specialist I — Hybrid/Remote

Vertosoft; Leesburg (VA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work schedule

401(k) with company match

Paid Time Off & Federal holidays

Job summary

Vertosoft in Leesburg, VA is seeking a Government Renewal Account Specialist I to support software subscription renewals for Federal and SLED customers. This is an early-career, execution-focused role responsible for renewal coordination, quote preparation, CRM accuracy, and cross-functional alignment to ensure timely renewals.

The RAS I contributes to gross renewal retention by ensuring renewals are executed accurately, on time, and in alignment with government contract requirements.

Qualifications

• Bachelor’s degree or equivalent experience.
• 0-2 years of experience in renewals, customer success, sales operations, order management, or related field.
• Strong organizational and documentation skills.
• Professional written and verbal communication skills.
• Ability to manage multiple deadlines.
• Proficiency in Microsoft Office (Excel, Outlook, Teams).
• Ability to learn CRM systems (Salesforce preferred).

Responsibilities

• Support and manage assigned renewal opportunities under guidance of senior team members.
• Track renewal dates and maintain renewal calendar accuracy.
• Coordinate renewal notifications and required documentation.
• Assist in quote preparation aligned with supplier pricing and contract terms.
• Monitor PO receipt and ensure timely handoff to order processing.
• Maintain accurate renewal records in Salesforce and update forecast data.
• Identify basic expansion signals and flag upsell opportunities to Account Managers.
• Maintain clean CRM data hygiene and follow renewal SOPs.

Skills

Renewals experience

CRM (Salesforce)

Organizational skills

Documentation skills

Communication skills

Education

Bachelor’s degree or equivalent experience

Job description

Vertosoft in Leesburg, VA is seeking a Government Renewal Account Specialist I to support software subscription renewals for Federal and SLED customers. This is an early-career, execution-focused role responsible for renewal coordination, quote preparation, CRM accuracy, and cross-functional alignment to ensure timely renewals.

The RAS I contributes to gross renewal retention by ensuring renewals are executed accurately, on time, and in alignment with government contract requirements.