Public Sector Process Improvement Analyst (Hybrid)

MSR Technology Group; Oklahoma City (OK); Hybrid; USD 74,000 - 91,000; Full time

Job summary

MSR Technology Group is seeking a Business Process Analyst (BPA) for an onsite/hybrid role in Oklahoma City, OK. The position involves supporting the OSDH Transformation Management Office with strategic initiative support and process improvement.

The BPA will manage activities, stakeholder relationships, and risks, while delivering structured analyses, performance metrics, and implementation guidance across finance-related initiatives.

Qualifications

• Experience with business process improvement, process analysis, Agile, Lean Six Sigma, project management, or related methodologies.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to develop dashboards, reports, and performance measures for leaders and stakeholders.

Responsibilities

• Gather, analyze, and evaluate information related to agency business processes and SOPs.
• Identify inefficiencies and recommend improvements to standardize and streamline operations.
• Conduct gap analysis and root-cause analysis; develop actionable recommendations.
• Support planning, coordination, and execution of finance-related strategic initiatives.
• Create and maintain project plans, milestones, and action items; coordinate with initiative leads and stakeholders.

Skills

Business process improvement

Process analysis

Agile

Lean Six Sigma

Project management

Power BI

Excel

Word

PowerPoint

Teams

Tools

Power BI

Excel

Word

PowerPoint

Teams

Job description

MSR Technology Group is seeking a Business Process Analyst (BPA) for an onsite/hybrid role in Oklahoma City, OK. The position involves supporting the OSDH Transformation Management Office with strategic initiative support and process improvement.

The BPA will manage activities, stakeholder relationships, and risks, while delivering structured analyses, performance metrics, and implementation guidance across finance-related initiatives.