Public Sector Learning & Leadership Development Lead

City of Durham; Durham (NC); On-site; USD 93,000 - 125,000; Full time

Job summary

The City of Durham seeks a Learning and Organizational Development Manager to design and implement initiatives that boost employee performance, leadership capability, and organizational effectiveness. You will lead a four-person team reporting to the Assistant Director of Human Resources and manage enterprise-wide training strategies.

Responsibilities include onboarding program design, leadership development for leaders, vendor management, and collaboration with departments to address

Qualifications

• Bachelor’s degree in human resources, social sciences, industrial/organizational psychology or directly related field.
• Six (6) years of experience in training and organizational development.
• Three years of proven experience leading and managing a team.
• One year of project management experience.
• Master’s degree in business, public administration, or directly related field.
• Experience working with Microsoft Office Suite, Teams, Zoom, and cloud-based communication and productivity applications.
• Experience producing analysis and recommendations supported by data and based on original research and critical thinking.
• Experience identifying, proposing, and facilitating improvements to processes, procedures, and programs.
• Experience working on large-scale projects, maintaining project schedules, and managing project risk.
• Experience analyzing qualitative and quantitative data.
• Experience performing independent research and producing deliverables on schedule.
• Experience in a public sector or government environment preferred.
• Experience working with both administrative and front-line staff.

Responsibilities

• Provide direction, guidance, and coaching for direct reports to achieve Learning and organizational development objectives.
• Manage the training budget and develop an annual training plan aligned with performance gaps.
• Facilitate enterprise-wide training needs assessments and onboarding programs.
• Develop leadership development programs for supervisors, managers, and executives.
• Oversee vendor contracts and assess vendor effectiveness.
• Partner with organizational leadership to design and deliver solutions addressing performance gaps.
• Implement change, succession, and career pathing processes.
• Support tools, processes, and procedures that enhance department and enterprise effectiveness.
• Collaborate on culture initiatives, core values alignment and employee engagement strategies.
• Create and lead programs for Oracle Learning Platform adoption and optimization.
• Coordinate annual leadership and all-employee learning events and track participation and training compliance.

Skills

Six years experience

Team leadership

Project management

Data analysis

Public sector experience

Process improvement

Education

Bachelor’s degree in HR, social sciences, I/O psychology or related field

Master’s degree in business, public administration or related field

Tools

Microsoft Office Suite

Teams

Zoom

Job description

The City of Durham seeks a Learning and Organizational Development Manager to design and implement initiatives that boost employee performance, leadership capability, and organizational effectiveness. You will lead a four-person team reporting to the Assistant Director of Human Resources and manage enterprise-wide training strategies.

Responsibilities include onboarding program design, leadership development for leaders, vendor management, and collaboration with departments to address