Public Sector Compliance Officer I

State of Florida; Tallahassee (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) seeks an MS Compliance Officer I to provide licensing guidance, process notices, and support dealer license operations across multiple offices. You will review records, assist in processing renewals, and ensure compliance with Florida statutes.

Ideal candidates have FRVIS experience, strong customer service skills, and a bachelor’s degree.

Qualifications

• Professional work experience using Florida Real-time Information System (FRVIS).
• Professional work experience in customer service.
• Knowledge of Florida Statute Chapter 320.
• Associates and/or bachelor’s degree from a nationally or regionally accredited college or university.
• Knowledge of, and the ability to apply state, federal and case law and DHSMV operations, policies, and procedures.
• Skill using FRVIS and SharePoint databases. Skill in operating a personal computer to analyze and communicate information in the appropriate format.
• Skill in using Microsoft Outlook, Word, Excel and Access.
• Skill in providing quality customer service to internal and external clients.
• Ability to assess the needs of customers, provide information to customers and resolve problems.
• Ability to observe, receive and obtain information from all relevant sources.
• Ability to plan, organize, prioritize, and complete assignments in a timely manner.
• Ability to work independently with minimal supervision.
• Ability in being thorough when performing work and conscientious about attending to detail.
• Ability to compose, proofread, and edit correspondence.
• Ability to evaluate and verify information to determine compliance with standards.

Responsibilities

• Provide licensing information and guidance to dealers, regional offices, tax collector’s offices, law offices, governmental agencies, and customers.
• Perform operational administrative support, mail merges, and mailing notices to dealers without email addresses.
• Review FDLE reports for license eligibility and process FAR invoices in Ariba; order office supplies.

Skills

Customer service

Planning & organization

Independent work

Attention to detail

Communication

Regulatory knowledge

Education

Bachelor's degree or higher

Tools

FRVIS

SharePoint

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) seeks an MS Compliance Officer I to provide licensing guidance, process notices, and support dealer license operations across multiple offices. You will review records, assist in processing renewals, and ensure compliance with Florida statutes.

Ideal candidates have FRVIS experience, strong customer service skills, and a bachelor’s degree.