MS COMPLIANCE OFFICER I - 76002411

State of Florida; Tallahassee (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) seeks an MS Compliance Officer I to provide licensing guidance, process notices, and support dealer license operations across multiple offices. You will review records, assist in processing renewals, and ensure compliance with Florida statutes.

Ideal candidates have FRVIS experience, strong customer service skills, and a bachelor’s degree.

Qualifications

• Professional work experience using Florida Real-time Information System (FRVIS).
• Professional work experience in customer service.
• Knowledge of Florida Statute Chapter 320.
• Associates and/or bachelor’s degree from a nationally or regionally accredited college or university.
• Knowledge of, and the ability to apply state, federal and case law and DHSMV operations, policies, and procedures.
• Skill using FRVIS and SharePoint databases. Skill in operating a personal computer to analyze and communicate information in the appropriate format.
• Skill in using Microsoft Outlook, Word, Excel and Access.
• Skill in providing quality customer service to internal and external clients.
• Ability to assess the needs of customers, provide information to customers and resolve problems.
• Ability to observe, receive and obtain information from all relevant sources.
• Ability to plan, organize, prioritize, and complete assignments in a timely manner.
• Ability to work independently with minimal supervision.
• Ability in being thorough when performing work and conscientious about attending to detail.
• Ability to compose, proofread, and edit correspondence.
• Ability to evaluate and verify information to determine compliance with standards.

Responsibilities

• Provide licensing information and guidance to dealers, regional offices, tax collector’s offices, law offices, governmental agencies, and customers.
• Perform operational administrative support, mail merges, and mailing notices to dealers without email addresses.
• Review FDLE reports for license eligibility and process FAR invoices in Ariba; order office supplies.

Skills

Customer service

Planning & organization

Independent work

Attention to detail

Communication

Regulatory knowledge

Education

Bachelor's degree or higher

Tools

FRVIS

SharePoint

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:877755

Agency: Highway Safety and Motor Vehicle

Working Title: MS COMPLIANCE OFFICER I - 76002411

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers .

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

This position provides licensing, procedures information, guidance and assistance to licensed dealers, regional offices, tax collector’s offices, law offices, governmental agencies, and other internal and external customers; provides operational administrative support; composes and proofreads letters, memos and emails to regional offices and dealers. This position is responsible for sending notices to dealers and manufacturers regarding compliance with garage liability insurance and surety bonds. This position reviews FDLE reports for dealer applicants to determine license eligibility; reviews Florida Administrative Register (FAR) invoices, reconciles information and processes invoices in Ariba; orders office supplies and handles public record requests. This position is responsible for mail merge, print labels and is responsible for mailing notices to dealers without an email address. The incumbent will prepare reports requested of the Dealer License Section and assist in grading and processing of applications and renewals from manufacturers, importers and distributors.

Knowledge, Skills, and Abilities

• Professional work experience using Florida Real-time Information System (FRVIS).
• Professional work experience in customer service.
• Knowledge of Florida Statute Chapter 320.
• Associates and/or bachelor’s degree from a nationally or regionally accredited college or university.
• Knowledge of, and the ability to apply state, federal and case law and DHSMV operations, policies, and procedures.
• Skill using Florida Real-time Information System (FRVIS) and SharePoint databases.Skill in operating a personal computer to analyze and communicate information in the appropriate format.
• Skill in using Microsoft Outlook, Word, Excel and Access.
• Skill in providing quality customer service to internal and external clients.
• Ability to assess the needs of customers, provide information to customers and resolve problems.
• Ability to observe, receive and obtain information from all relevant sources.
• Ability to plan, organize, prioritize, and complete assignments in a timely manner.
• Ability to work independently with minimal supervision.
• Ability in being thorough when performing work and conscientious about attending to detail.
• Ability to compose, proofread, and edit correspondence.
• Ability to evaluate and verify information to determine compliance with standards.

Preferred Qualifications

Preference will be given to candidates with the following:

• Experience composing, proofing and editing correspondence.
• Experience researching and analyzing information.

Job Related Requirements

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location:

TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32316

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.