Senior Business Analyst

eBusiness Solutions Inc.; Harrisburg (Dauphin County); Hybrid; USD 90,000 - 130,000; Full time

Job summary

eBusiness Solutions Inc. in Harrisburg, PA, seeks a Senior Business Analyst to support Driver and Vehicle Services initiatives.

Hybrid work arrangement, with responsibilities spanning requirements analysis, process documentation, and stakeholder coordination to drive successful delivery. The role includes testing, validation, UAT preparation, production support, and maintenance of project artifacts while ensuring accessibility standards and regulatory compliance.

Qualifications

• 5+ years of Business Analysis experience.
• Ability to work independently with minimal supervision.
• Experience mentoring others in BA practices.
• Experience gathering, documenting, and validating business and system requirements.
• Experience supporting testing, implementation, and production support activities.
• Strong analytical, problem-solving, and communication skills.
• Knowledge of federal and state regulatory requirements.
• Knowledge of digital accessibility standards and regulations.

Responsibilities

• Support requirements elicitation, prioritization, validation, and documentation.
• Document business process changes and identify business requirements.
• Lead business meetings and develop specification documents.
• Perform analysis supporting application maintenance and electronic data processing initiatives.
• Participate in application update and upgrade scoping activities.
• Plan, conduct, and evaluate testing activities.
• Provide implementation support and outcome documentation.
• Serve as a liaison between project stakeholders and development teams to resolve issues.
• Research reported system issues and recommend process improvements or workarounds.
• Coordinate with business areas and vendors to support enhancement requests.
• Schedule and facilitate project meetings.
• Conduct stakeholder interviews and document business and system requirements.
• Prepare work products and artifacts for stakeholder review.
• Develop meeting agendas and meeting minutes.
• Analyze federal, state, and technical requirements to identify business needs.
• Identify and document organization-specific requirements.
• Adhere to and support digital accessibility standards and regulations.
• Develop and maintain test management plans.
• Create and update User Acceptance Testing (UAT) scripts.
• Support testing execution and validation activities.
• Create and maintain test records.
• Coordinate accessibility conformance testing.
• Document test results, defects, issues, and identified gaps.
• Troubleshoot system errors identified during testing.
• Collaborate with stakeholders and vendors to resolve issues.
• Prepare status reports on project progress, issues, and enhancements.
• Review project deliverables, correspondence, and testing output.
• Document test execution results with supporting evidence.
• Provide production support activities.
• Compile testing documentation and outcome reports.
• Support go-live and implementation activities.
• Update project documentation based on implementation outcomes.
• Maintain work products and documentation through established change management processes.
• Compile implementation outcome reports and recommendations for future releases.

Skills

Business Analysis

Independent work

Mentoring

Requirements gathering

Testing & validation

Stakeholder communication

Regulatory knowledge

Accessibility knowledge

Tools

Test management tools

Accessibility testing

Job description

One of our clients in the government domain is seeking a Senior Business Analyst to support requirements analysis, business process improvement, testing, validation, implementation activities, stakeholder coordination, production support, and project documentation for Driver and Vehicle Services (DVS) initiatives.

Location: Harrisburg, PA (Hybrid)

Key Responsibilities

• Support requirements elicitation, prioritization, validation, and documentation.
• Document business process changes and identify business requirements.
• Lead business meetings and develop specification documents.
• Perform analysis supporting application maintenance and electronic data processing initiatives.
• Participate in application update and upgrade scoping activities.
• Plan, conduct, and evaluate testing activities.
• Provide implementation support and outcome documentation.
• Serve as a liaison between project stakeholders and development teams to resolve issues.
• Research reported system issues and recommend process improvements or workarounds.
• Coordinate with business areas and vendors to support enhancement requests.
• Schedule and facilitate project meetings.
• Conduct stakeholder interviews and document business and system requirements.
• Prepare work products and artifacts for stakeholder review.
• Develop meeting agendas and meeting minutes.
• Analyze federal, state, and technical requirements to identify business needs.
• Identify and document organization-specific requirements.
• Adhere to and support digital accessibility standards and regulations.
• Develop and maintain test management plans.
• Create and update User Acceptance Testing (UAT) scripts.
• Support testing execution and validation activities.
• Create and maintain test records.
• Coordinate accessibility conformance testing.
• Document test results, defects, issues, and identified gaps.
• Troubleshoot system errors identified during testing.
• Collaborate with stakeholders and vendors to resolve issues.
• Prepare status reports on project progress, issues, and enhancements.
• Review project deliverables, correspondence, and testing output.
• Document test execution results with supporting evidence.
• Provide production support activities.
• Compile testing documentation and outcome reports.
• Support go-live and implementation activities.
• Update project documentation based on implementation outcomes.
• Maintain work products and documentation through established change management processes.
• Compile implementation outcome reports and recommendations for future releases.

Required Qualifications

• Five or more years of Business Analysis experience.
• Ability to work independently with minimal supervision.
• Experience mentoring and instructing others in Business Analysis practices.
• Experience gathering, documenting, and validating business and system requirements.
• Experience supporting testing, implementation, and production support activities.
• Experience working with business stakeholders, technical teams, and vendors.
• Strong analytical, problem-solving, and communication skills.
• Knowledge of federal and state regulatory requirements.
• Knowledge of digital accessibility standards and regulations.

Preferred Qualifications

• Experience supporting Driver and Vehicle Services (DVS) initiatives.
• Experience with User Acceptance Testing (UAT).
• Experience preparing implementation and testing outcome reports.
• Experience supporting go-live activities and release implementations.