Senior Business Analyst – Testing & Implementation Support

LingaTech; Harrisburg (Dauphin County); Hybrid; USD 90,000 - 130,000; Part time

Job summary

LingaTech in Harrisburg, PA seeks a Senior Business Analyst for a contract-hybrid role. You will work with business stakeholders, developers, vendors, and PMs to gather, document, and validate requirements; manage testing activities; and support successful implementations and Go-Live efforts.

You will maintain documentation, analyze processes, and help improve business systems by identifying root causes and recommending changes. Strong BA leadership and testing experience are essential.

Qualifications

• 5+ years of business analysis experience.
• Ability to independently apply BA knowledge with minimal supervision.
• Ability to instruct and mentor others in BA responsibilities.
• Mastery of industry BA standards and best practices.

Responsibilities

• Lead requirements elicitation, prioritization, validation, and documentation.
• Facilitate stakeholder meetings and interviews to identify requirements.
• Analyze and document improvements to business processes and system specs.
• Support scoping of application updates, enhancements, and upgrades.
• Coordinate between stakeholders, dev teams, PMs, and vendors to resolve issues.
• Research system problems, identify root causes, and propose improvements.
• Analyze regulations and technical specs to identify requirements.
• Develop and maintain test management plans and UAT scripts.
• Execute testing activities, create test records, and document outcomes.
• Coordinate accessibility testing and validate compliance with standards.
• Identify and document defects and testing gaps with teams for resolution.
• Review system outputs and validate application functionality during testing.
• Provide production support for DL&C applications.
• Prepare testing documentation and outcome reports.
• Support Go-Live activities and track implementation changes.
• Maintain project documentation and change management records.
• Prepare implementation outcome reports and session notes.
• Coordinate project meetings and share status with stakeholders.
• Provide guidance and mentorship to team members on BA practices.

Skills

Business Analysis

Requirements Elicitation

Stakeholder Management

UAT Testing

Documentation

Mentorship

Tools

Test Management Tools

Job description

Position Type: Contract
Location: Harrisburg, PA (Hybrid)

Job Overview

The Senior Business Analyst will support business analysis, testing, and implementation activities for application enhancements and iterative system releases. This role will work closely with business stakeholders, development teams, vendors, and project management to gather and document requirements, coordinate user acceptance testing, troubleshoot system issues, and support successful implementations. The Senior Business Analyst will also maintain project documentation, evaluate testing outcomes, and provide recommendations to improve business processes and system functionality.

Job Duties

• Lead requirements elicitation, prioritization, validation, and documentation.

• Facilitate stakeholder meetings and interviews to identify business and system requirements.

• Analyze existing business processes and document recommended improvements, changes, and system specifications.

• Participate in scoping application updates, enhancements, and upgrades.

• Serve as a liaison between business stakeholders, development teams, project managers, and vendors to resolve issues and coordinate requested enhancements.

• Research user-reported system problems, identify root causes, and recommend process improvements or workarounds.

• Analyze applicable federal and state regulations, rules, and technical specifications to identify business and system requirements.

• Develop and maintain test management plans and user acceptance testing (UAT) scripts.

• Execute and support testing activities, including creating test records, documenting test scenarios, and capturing screenshots of testing outcomes.

• Coordinate accessibility testing and validate compliance with applicable digital accessibility standards.

• Identify, troubleshoot, and document system defects, errors, and testing gaps while collaborating with development teams and vendors to ensure timely resolution.

• Review system outputs, correspondence, and application functionality as part of testing and validation activities.

• Provide production support for Driver's License and Control (DL&C) applications.

• Prepare testing documentation, including test plans and outcomes reports.

• Support system implementation and Go-Live activities, including tracking schedule changes and documenting implementation outcomes.

• Maintain project documentation and track revisions through established change management processes.

• Prepare implementation outcome reports, session notes, documentation updates, and recommendations for future Go-Live planning.

• Coordinate project meetings and prepare agendas, meeting minutes, and status reports for stakeholders and executive management.

• Provide guidance and mentorship to team members on business analysis practices and responsibilities.

Required Skills & Qualifications

• 5+ years of business analysis experience.

• Ability to independently apply business analysis knowledge, skills, and competencies with minimal supervision.

• Ability to instruct and mentor others in business analysis responsibilities.

• Mastery of industry standards and best practices related to business analysis, including the ability to contribute improvements to established practices.