Public Safety Telecommunicators (Temporary) 2026 - 2027

University of North Carolina at Pembroke; Pembroke (NC); On-site; USD 21,000 - 23,000; Part time

Job summary

University of North Carolina at Pembroke seeks Temporary Dispatchers for 2026-2027 in the Police & Public Safety division. The role is part-time with a 0-32 hour weekly schedule and rotating shifts.

Responsibilities include receiving and relaying information, dispatching appropriate personnel, maintaining logs, and coordinating responses. Qualifications include a high school diploma, valid NC driver's license, and NC DCI certification within 90 days. Equal opportunity employer.

Qualifications

• High School diploma or equivalency and ability to perform the work.
• Valid NC driver's license and ability to obtain NC DCI Certification within 90 days.

Responsibilities

• Dispatch law enforcement and other emergency resources.
• Receive and relay information, monitor calls, and prioritize responses.
• Maintain daily logs and operate communications equipment.
• Provide information to campus community and visitors as needed.

Skills

Multi-tasking

Calm under pressure

Interpersonal communication

Education

High School diploma or equivalency

Tools

DCI terminal

Two-way radios

Emergency notification systems

Job description

Public Safety Telecommunicators (Temporary) 2026 - 2027

Division: Finance and Administration

Department: Police & Public Safety

Working Title: Temporary Dispatchers 2026 - 2027

Vacancy Type: Part-Time Temporary

Min T/E Requirements: High School diploma or equivalency and demonstrated possession ofthe competencies necessary to perform the work. Must have valid NCdrivers license and obtain North Carolina DCI Certification within90) days of work.

FTE: .5

Salary Range: Hiring Range: $15 - $17 depending on qualifications

Position #: SHUR04

Months per Year: 12

Work Schedule: 0 - 30 hours per week, flexibleschedule

Work Schedule Type: Rotating Shift

Primary Purpose of Organization Unit: To ensure preservation of peace and public safety through variousmethods of providing and teaching work - shops to the campuscommunity along with the enforcement of local policy , state andfederal laws and by providing support and assistance to theCam

Primary Purpose of Position:

The responsibilities of the Telecommunications Operator include butnot limited to, acting as the link between the public, Campus community and the Police;accurately relaying information to officers; answering calls forservice via radio, telephone, emergency lines, alarm panels, andthrough person to person contact; providing general campusdirections and information to visitors. Telecommunications areresponsible for documentation of all activity related to UNCPembroke Police Department regardless of its nature. Work involvesreceiving emergent and non-emergent calls, monitoring alarms,obtaining and relaying information,prioritizing calls/alarms and coordinating response procedures, dispatching appropriate publicsafety personnel, and maintaining public safety communications logsand databases. Positions are responsible for operating a host of complex telecommunications and computerequipment, including multi-line phone systems, multi-channel,police consoles, two-way radios,scanners, and Division of Criminal Information terminals. Workrequires knowledge of applicable Federal Communications Commission rules and regulations, an understanding of public safetyoperations, and skill in the operation of telecommunications technology. Thesepositions require the ability to multi - task and to remain calm and composed in high-stresssituations. Positions maintain confidentiality and discretion inthe course of conducting business; works individually and/or withothers; and adapts to change and circumstances. Positions mayrequire shift, weekend, holiday and/or overtime work.

Job Description:

Dispatch law enforcement and other emergency resources, initiatenotifications by established procedures, and documentactivities.

Telecommunicator must remain cognizant of pending calls andpriorities, and be aware of the status and location of on-dutypersonnel at all times.

Monitor activities on campus by viewing the University closedcircuit camera system and receiving notification from the emergencynotification kiosks, answer emergency and non-emergency calls,assess the nature of emergencies to identify other servicesrequired and initiate appropriate response protocols as defined byaccepted standards and policies for service originating fromcampus. Determine prioritization of calls when necessary and insurethe proper response is initiated.

Maintain accurate daily logs of all Police & Public SafetyDepartment related response activities to include incoming callsfor service, alarm activations, emergency phone activations androutine system testing.

Maintain knowledge of all communications equipment and the skillsin operation of such including Emergency and non-emergency phones,Closed Circuit Television Monitoring equipment and its maintenanceand operation. Troubleshoot equipment malfunctions and make timelyand appropriate notification of systems issues and submit repairwork orders as necessary.

Provide an information point after normal business hours forUniversity related questions. Provide assistance to walk-insrequesting assistance.

Employees may occasionally serve as receptionist and performvarious other clerical duties. Other related duties may be assignedas necessary.

Ability to speak concisely and distinctly. Ability to efficientlyreceive and transmit messages while working under pressure. Abilityto proficiently use a computer and keyboard to input information ina timely manner. Ability to make quick decisions while workingunder pressure.

Communication skills are critical in handling citizen complaintsand receiving pertinent information by telephone. Must be able tomaintain knowledge of the following in order to carry out assignedduties:

• Federal Communication Rules and Regulations
• State Law
• UNCP Policy and Procedures
• Criminal Information and Identification Section Rules andRegulations

Employee must know how to direct police, emergency/or otherpersonnel to all locations on campus.

Applicant will be required to successfully complete all requiredto: obtain DCI terminal operator certification, complete requiredbasic telecommunicator training, complete all departmental trainingrequirements related to telecommunications duties and equipment,and all annual in-service training.

These are temporary part-time positions. The hours for thepositions may range from 0 - 32 hours per week, depending ondepartment needs. Varied schedule, to include days, nights,weekends, holidays, split shifts. ( We may wish to work an employeeregular full-time hours, if needed.)

Management Preference: DCI/NCIC certification preferred

Lic or Certifications Required by Statute or Regulation: Valid Driver's License, DCI operator certification

Job Opening Date: 10/30/2026

Open Until Filled: Yes

Posting Category: Temporary

Posting Number: NP00408

Special Instructions to Applicants:

This position is subject to the successful completion of anemployment background check. An employment background checkincludes a criminal background check, employment verification,reference checks, license verification (if applicable) and credithistory check (if applicable). If hired, the candidate will berequired to submit proof of eligibility to work in the UnitedStates. New employees are paid only by direct deposit to thefinancial institution of their choice. Candidates claiming VeteransPreference will be required to provide a copy of their DD-214 toHuman Resources on or before their hire date.

UNC Pembroke is an Equal Opportunity Employer. The Universityprohibits discrimination against qualified individuals based ontheir status as protected veterans or individuals withdisabilities, and prohibits discrimination against all individualsbased on their age, race, color, genetic information, religion,sex, sexual orientation, gender identity or national origin.