Police Telecommunicator (POOLED POSTING)

University of North Carolina Wilmington; Wilmington (NC); On-site; USD 44,000 - 49,000; Full time

Benefits offered by this job

opportunity to work in campus police

Job summary

The University of North Carolina Wilmington is seeking a Police Telecommunicator to support the UNCW University Police Department. This 1.0 FTE position requires rotating shifts, including weekends and holidays, and uses radio, telephone lines, and DCI terminals to coordinate with field personnel and other agencies.

As a Campus Security Authority under the Clery Act, the role includes annual training. Minimum qualifications include a high school diploma and DCI certification within 45 days;

Qualifications

• High School diploma or equivalent and ability to obtain DCI certification within 45 days.
• DCI computer operator certification is required.
• Basic Telecommunicator certification within one year may be required.

Responsibilities

• Monitor and operate all communications equipment.
• Maintain contact with field personnel and other agencies via radio, phone lines, and DCI terminals.
• Ensure steady flow of information between public, department staff, and enforcement agencies.
• Work rotating shifts, including weekends and holidays, 24/7 operations.

Skills

Communication with public

Typing skills

Multi-tasking

Listening to radio traffic

Reading orders

Education

High School diploma or equivalent

DCI Computer Operator Certification

Basic Telecommunicator Certification

Tools

DCI Computer Terminal

Radio systems

Telephones

Job description

Police Telecommunicator (POOLED POSTING)

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers. Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life—creating a workplace where you can thrive both personally and professionally. As a member of the Seahawk community, you'll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

Recruitment Range:

$44,430 - $49,367The salary rangeadvertised is the designated recruitment range for this classification. Final salary offers will be determined by thecandidate's education, relevant experience, internal equityalignment, and departmental budgetary param

Vacancy Number:

S02944

Competency Level:

Advanced

Location of Workplace:

Main UNCW Campus

Home Department:

University Police - 35340

Primary Purpose of Organizational Unit:

The primary objective of the UNCW Police Department is to provide asafe and secure environment within which students, faculty, andstaff can live, learn, and work. The department is comprised of twodivisions - Support and Operations. The officers who staff thesedivisions are duly sworn, certified, armed, and empowered with thesame authority as other local law enforcement officers in the Stateof North Carolina as regulated by the North Carolina Department ofJustice.

Telecommunicators, program managers, and command-level personnelprovide administrative support for the various divisions. Thedepartment also employs full-time and part-time security guards whoassist community members by performing building patrols, areapatrols, escorts, and access to other departmental services.

College:

College

University Information:

The University of North Carolina Wilmington, the state's coastaluniversity, is dedicated to the integration of teaching, mentoring, research, and service. UNCW is distinguished by its commitment to putting students first, supporting world-class faculty and staff, delivering transformative learning experiences, and leveraging itsunique proximity to the ocean. Recognized nationally for scholarlyexcellence and affordability, UNCW offers a powerful academicexperience that stimulates creative inquiry and critical thinkingand reflects emerging industries and interdisciplinaryinnovation.

A public institution with nearly 20,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as wellas doctoral degrees in educational leadership, marine biology,nursing practice and psychology; and many distance learningoptions, including clinical research, an accelerated RN-to-BSNprogram, an Executive M.B.A. program structured for workingprofessionals, and the nation's first bachelor's degree programfocused on coastal engineering.

The university's efforts to advance research and scholarlyactivities have earned UNCW the elevated designation of "DoctoralUniversities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of HigherEducation.

Founded as Wilmington College in 1947, UNCW moved to its presentlocation in the heart of New Hanover County in 1961. The 660-acrecampus is only minutes from Wrightsville Beach and historicdowntown Wilmington and features Georgian architecture anddesignated conservation areas. Wilmington International Airport(ILM) provides commercial air service to cities both domestic andabroad and is just six miles from the UNCW campus.

UNCW has been part of the University of North Carolina System since1969.

Brief Summary of Work for this Position:

The primary purpose of this Telecommunicator position is to workwithin the Communications Center of the UNCW University PoliceDepartment. Rotating shifts (weekends/holidays included as theyfall within the schedule) are required. Monitoring and operation ofall communications equipment maintaining contact with all fieldpersonnel and other enforcement agencies by means of radio, phonelines, and Division of Criminal Information terminals. Keeping thesteady flow of communication between the general public, departmentemployees, and other law enforcement agencies.

This position is designated as a Campus Security Authority inaccordance with the Jeanne Clery Campus Safety Act (Clery Act).This position will be required to complete annual training aboutreporting responsibilities and report Clery crimes that occurwithin one of three categories of properties: On-Campus property,Non-Campus Property, or Public Property.

Minimum Education and Experience Requirements:

High School diploma or equivalency and demonstrated possession ofthe competencies necessary to perform the work. Requirescertification as a Division of Criminal Information computeroperator or the ability to achieve certification within 45 days ofemployment. Some positions may require Basic TelecommunicatorCertification in accordance with the provisions of the NorthCarolina Criminal Justice Training and Standards Commission or theability to achieve certification within one year ofemployment.

Preferred Education, Knowledge, Skills &Experience:

Previous experience as a Telecommunicator or work in a relatedfield where radio systems and telephones are utilizedsimultaneously. Preferred familiarity with working in a lawenforcement or similar setting, in particular the dispatch aspect.

Possess the skills and willingness to communicate and positivelyinteract with the public.

Having quick and precise typing skills isessential to being able to perform the job as Telecommunicatoreffectively. Skills related to producing Daily Police Bulletins,memos for officers, and some reports are all part of theTelecommunicator's responsibilities. Possess the ability tomulti-task by checking computer files as needed, as well as theability to listen for radio traffic, telephone calls, and variousalarms and communicate the same. The ability to read the writtenorders and read messages coming from agencies sending messagesthrough the DCI Computer Terminal.

Required Certifications or Licensures:

Certification as DCI computer operator. Once hired, theTelecommunicator must attend a re-certification class every twoyears to maintain certification.

FTE:

1.0 FTE (40 hours per week)

Months Per Year:

12 Months

Work Days:

Rotating schedule, includes nights, weekends,holidays, and inclement weather

Work Hours:

Rotating shifts, with differential pay whenauthorized. The Telecommunicator is required to work weekends andtraditional holidays and during times the University may be closed.This particular unit is open 24/7, 365 days a year

Type of Position:

Permanent

Position Number:

S02944

Job Posting Date:

10/22/2026

Posting Close Date:

11/05/2026

Number of Openings:

Multi-Positions

Eligibility for Employment:

Final candidates are subject to criminal & sex offenderbackground checks. Some vacancies also require credit or motorvehicle checks. UNC Wilmington participates in E-Verify. Federallaw requires all employers to verify the identity and employmenteligibility of all persons hired to work in the UnitedStates.

UNCW does not discriminate against any employee or applicant foremployment because of his or her race, sex (such as gender, genderidentity, marital status, childbirth, and pregnancy), age, color,national origin (including ethnicity), religion, disability, sexualorientation, political affiliation, veteran status, militaryservice member status, genetic information, or relationship toother university constituents - except where sex, age, or abilityrepresent bona fide educational or occupational qualifications orwhere marital status is a statutorily established eligibilitycriterion for State funded employee benefit programs.