Public Safety Telecommunicator - 3rd Shift Dispatcher

Advocate Health; Park Ridge (IL); On-site; USD 28,000 - 39,000; Part time

Job summary

Advocate Health is seeking a Public Safety Telecommunicator for the Lutheran General hospital command center in Park Ridge, IL. This 0.5 FTE, part-time role covers the 3rd shift (10:00pm–6:30am) with every-other weekend and holiday scheduling.

The position requires monitoring security systems and dispatching Public Safety staff to incidents. The ideal candidate has a GED or HS equivalency, at least 1 year of alarm/monitoring experience, and APCO Telecommunicator 1 certification within 12 months

Qualifications

• GED or HS Equivalency Diploma.
• 1 year experience responding to alarms (burglar, fire) and monitoring relevant hardware/software.
• APCO Public Safety Telecommunicator 1 certification within 12 months of employment.

Responsibilities

• Monitor and dispatch Public Safety staff via radio and CAD systems to maintain situational awareness.
• Answer emergency and non‑emergency calls, evaluate information, prioritize and route to responders.
• Maintain logs, confidentiality, and effective communication with stakeholders during incidents.

Skills

Strong computer skills

Typing 35-40 wpm

English communication

Effective written and oral comms

Education

GED or HS Equivalency Diploma

Job description

Advocate Health is seeking a Public Safety Telecommunicator for the Lutheran General hospital command center in Park Ridge, IL. This 0.5 FTE, part-time role covers the 3rd shift (10:00pm–6:30am) with every-other weekend and holiday scheduling.

The position requires monitoring security systems and dispatching Public Safety staff to incidents. The ideal candidate has a GED or HS equivalency, at least 1 year of alarm/monitoring experience, and APCO Telecommunicator 1 certification within 12 months