Public Safety Tech & Dispatch Systems Lead

Brown University; Providence (RI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Benefits package

Job summary

Brown University in Providence, RI, seeks a Police Technical Services Manager to lead the Technical Services Division within the Department of Public Safety and Emergency Management. The role provides technical guidance to ensure reliable, secure, and scalable infrastructure for agency systems, including IMC CAD/RMS, 800MHz, MDTs, and radios.

The position oversees the DPSEM Communication Center and twelve dispatch personnel, acting as the department's primary technology expert and liaison with

Qualifications

• Bachelor's degree required; five years of managerial technology experience in a law‑enforcement or similar setting preferred.
• Experience leading technical upgrades and policy development.
• Strong knowledge of security regulations and data integrity practices.

Responsibilities

• Serve as project leader for upgrades and system maintenance.
• Oversee police department information systems (IMC CAD/RMS, 800MHz, MDTs, radios).
• Lead dispatch and technical staff; manage performance and priorities.
• Develop and enforce security policies across department systems.
• Coordinate with campus IT and external vendors; oversee training and documentation.

Skills

Leadership

Project management

IT security

CAD/RMS experience

Communication skills

Liaison

Education

Bachelor's degree in administration, information systems, or related field

Tools

Adobe Acrobat

Microsoft Office

CAD/RMS systems

Job description

Brown University in Providence, RI, seeks a Police Technical Services Manager to lead the Technical Services Division within the Department of Public Safety and Emergency Management. The role provides technical guidance to ensure reliable, secure, and scalable infrastructure for agency systems, including IMC CAD/RMS, 800MHz, MDTs, and radios.

The position oversees the DPSEM Communication Center and twelve dispatch personnel, acting as the department's primary technology expert and liaison with