Senior Automation Analyst

Chesterfield County; Chesterfield Court House (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Chesterfield County is seeking a qualified IT professional to support and secure the Motorola Premier-One CAD system for Police, Fire, and Sheriff Departments. The role covers CAD, radios, and phones, with strong emphasis on Windows environments, SQL databases, and Public Safety operations.

The candidate will provide desktop and application support, manage security and building access in the Emergency Communication Center, and participate in on-call after-hours rotations as required.

Qualifications

• Bachelor’s degree required in information systems, computer science, business administration or related field.
• Three years of experience implementing and supporting business information systems including CAD, networking and SQL.
• Public Safety CAD related experience and knowledge of E9-1-1 phone systems preferred.

Responsibilities

• Maintain and secure the Motorola Premier-One CAD system for Police, Fire, and Sheriff Departments.
• Manage CAD, radios, and phones in primary and backup facilities with the Technical Manager.
• Provide desktop, E9-1-1, and software support to departmental users.
• Manage the Public Safety notification system and troubleshoot related issues.
• Oversee building security for the Emergency Communication Center; participate in on-call after hours rotation.

Skills

Public Safety

CAD experience

SQL databases

Networking

Education

Bachelor's degree in information systems or related field

3 years of relevant experience

Tools

CAD software

CAD mapping

SQL databases

Windows OS

Windows Server

Microsoft Office

Job description

Bachelor's degree in information systems, computer science, business administration or a related field; three years of experience in the implementation and support of business information systems including technical support, supporting multiple systems in Public Safety environments; or an equivalent combination of training and experience. Experience in a Public Safety operations environment with computer aided dispatch (CAD) software, CAD mapping applications, CAD provisioning data, manipulating configuration menus and unit/apparatus capability changes in CAD, computer networking, and SQL databases. Also working knowledge of E9-1-1 phone and public safety radio systems. Must possess working knowledge of Microsoft Windows, Windows Server, and Microsoft Office (Outlook, Word, Excel, PowerPoint). Pursuant to requirements of the Virginia Criminal Information Network, all persons selected for employment must be a U.S. citizen or have been a lawful resident of the United States for the past ten consecutive years and cannot be a convicted felon.

Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, records must not reflect a total of six or more demerit points within the twenty‑four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty‑six months. Out‑of‑state driving records must be obtained by the applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.

Pre‑employment drug testing, vision and hearing screening, psychological evaluation, FBI criminal background investigation and education/verification required.

This position is considered Safety Sensitive and is subject to random drug and alcohol testing.

This position is subject to working in high security areas governed by the US Department of Justice’s “Criminal Justice Information Services (CJIS) Security Policy” and therefore requires successfully passing a more stringent criminal background check. Must be a US citizen or have been a lawful resident of the US for the past ten consecutive years.

Responsible for security and maintenance within the Motorola Premier-One Computer Aided Dispatch (CAD) system for the Police, Fire, and Sheriff Departments. Manage equipment issues within the department’s primary and backup facilities, to include CAD, radios, and phones, in conjunction with the Technical Manager. Provide technical support to all departmental users for desktop computers, E9-1-1 phone system, and software applications. Manage the Public Safety notification system. Troubleshoot problems with each of these systems. Manage building security for the Emergency Communication Center. This position is required to be on‑call for after‑hours technical issues on a rotational basis.

This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.

Monday - Friday; 8:30 a.m. - 5:00 p.m. On‑call rotation required.