Public Safety Systems Field Technician (DoD)

Serco; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Job summary

Serco is hiring a Field Engineering Technician to support U.S. Navy Public Safety Systems at Walter Reed National Military Medical Center in Bethesda.

The role covers CCTV, access control, intrusion detection, and vehicle barrier systems to protect personnel and facilities while supporting mission readiness. You will operate in a DoD mission-support environment under a federal contract, performing installation, maintenance, diagnostics, and repair in active environments, with documentation and

Qualifications

• U.S. Citizenship required.
• Ability to obtain and maintain a DoD Secret clearance.
• High School Diploma or GED.
• Minimum of 2 years of experience in electronics, field maintenance, or security system support.
• Ability to read and interpret technical manuals, diagrams, and schematics.
• Experience troubleshooting electronic or electromechanical systems.
• Basic administrative skills including proficiency with Microsoft Office (Word, Excel), Outlook, Teams, and ticketing/work order systems (e.g., Remedy).
• Ability to work independently in field environments with minimal supervision.
• Willingness to travel locally and regionally (up to 10%).

Responsibilities

• Install, maintain, troubleshoot, and repair electronic security and public safety systems including CCTV and access control.
• Work with card readers, intrusion detection and alarm systems, and mass notification/emergency alert systems.
• Maintain Access Control Points (ACP) and Entry Control Points (ECP) and vehicle barrier systems such as hydraulic gates and bollards.
• Document maintenance actions, coordinate parts replacement, and liaise with Navy and installation personnel to ensure system availability.

Skills

Reading schematics

Troubleshooting electronics

MS Office proficiency

Education

High School Diploma or GED

Job description

Serco is hiring a Field Engineering Technician to support U.S. Navy Public Safety Systems at Walter Reed National Military Medical Center in Bethesda.

The role covers CCTV, access control, intrusion detection, and vehicle barrier systems to protect personnel and facilities while supporting mission readiness. You will operate in a DoD mission-support environment under a federal contract, performing installation, maintenance, diagnostics, and repair in active environments, with documentation and