Public Safety Supervisor (Seasonal)_PARK

Morgan's; San Antonio (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Morgan's is seeking a Public Safety Supervisor to oversee the daily operations of the park's Public Safety Team during both operating and non‑operating hours. The role focuses on ensuring a safe atmosphere for employees and guests through strong security practices and medical response measures.

Ideal candidates will be able to handle high-pressure situations, work outdoors in various weather conditions, and must possess a passion for customer service. Responsibilities include patrolling park property and managing safety incidents.

Qualifications

• Experience in dispatch center and security systems.
• Ability to work outdoors in all weather conditions.
• Physically active and able to stand and walk for full shifts.

Responsibilities

• Oversee routine park property patrols on foot and in patrol vehicle.
• Respond to and handle reports of trespassers.
• Ensure all property security and fire alarms are operational.

Skills

Customer service

Team training

Incident reporting

Security systems

Tools

Computer hardware

Security systems

Job description

Description

As a Public Safety Supervisor, you will lead the Public Safety Team through daily operation of the park on both operating and non‑operating hours to ensure a safe atmosphere for our employees and guests. This position will balance Security/Law Enforcement practices with that of safety including medical response procedures, fire prevention, loss prevention, and incident management.

Requirements

ESSENTIAL FUNCTIONS

• Oversee and conduct routine park property patrols for main pathways, back areas, parking lots and buildings both on foot and/or patrol vehicle
• Respond to and handle calls or reports of trespassers or attempted trespassing
• Ensure all property security and fire alarms as well as cameras are fully operational and functioning
• Complete fire prevention system testing on routine basis
• Responsible for maintaining clear and concise logs of all nightly activity and inspections, ensure Public Safety Team receives proper breaks and incident reports are completed
• Always follow and uphold all safety and security procedures
• Respond to Safety incidents, contact EMS and/or administer first aid/CPR as needed
• Adhere to key control policy and procedures according to the set company standards
• Notify appropriate Park leadership of any Security and Safety incidents
• Monitor all dispatch responsibilities (i.e. radio communication, weather, security systems etc.)
• Complete independent projects and assignments
• Source new initiatives, practices, and technologies to be utilized by the Department

Qualifications

• Develop and Train a Team of Officers on Park Policies and Applicable State and Local Laws/Ordinances
• Provide guests, employees, and vendors with safe and secure environment
• Complete assigned tasks from management as needed
• A passion for customer service
• Ability to work outdoors in all weather conditions
• Ability to work both independently and with a group
• Ability to work with large crowds and high‑pressure situations
• Physically active and able to stand and walk for full shifts
• Ability to complete all legal, company & department training requirements within established timelines
• Proficiency with computer hardware and software
• Experience in dispatch center and security systems
• Experience in completing Incident Reports

Working Conditions

The working conditions described herein are representative of those an employee encounters while performing the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.

• Frequent standing, walking, bending, and twisting upper body for long periods of time.
• The work environment is an outdoor park environment with continuous outdoor activity and exposure to extreme weather conditions.
• Must remain alert with no lapses of consciousness.
• Continuous requirement for professional demeanor and appropriate park staff attire.

Morgan’s Wonderland is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.