Public Safety Specimen Collection Technician

Gradient Inc; Portland (OR); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Health Savings Account

Paid Time Off

Paid Holidays

Simple IRA with company match

Professional Development Stipend

Job summary

Gradient Inc is hiring a Full-time Specimen Collection Technician to join our team. You’ll collect drug and alcohol specimens from drivers with accuracy, care, and integrity, following procedures and maintaining site operations.

The role covers front-desk tasks, appointment scheduling, invoicing, and keeping two locations (Clackamas & Jubitz) organized. Requirements include a high school diploma, 2+ years in customer service, proficiency with Microsoft Office, a valid driver’s license, and the

Qualifications

• High school diploma or equivalent
• 2+ years in customer service or a customer-facing administrative role
• Proficient in Microsoft Office; comfortable learning new software systems
• Valid driver’s license, vehicle insurance, and reliable transportation
• Ability to pass a pre-employment background check and drug screen, including THC
• Strong written and verbal communication skills

Responsibilities

• Check in donors, verify identification, explain the collection process, and ensure professionalism and discretion
• Conduct collections of urine, saliva, hair, and breath specimens with strict chain-of-custody
• Answer phones, schedule appointments, and manage front-desk duties between collections
• Process invoices and collect payment for services
• Maintain organized, stocked, and inspection-ready collection sites at both locations
• Coordinate with the team during high-volume periods and assist where needed

Skills

Customer service

Written and verbal communication

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Gradient Inc is hiring a Full-time Specimen Collection Technician to join our team. You’ll collect drug and alcohol specimens from drivers with accuracy, care, and integrity, following procedures and maintaining site operations.

The role covers front-desk tasks, appointment scheduling, invoicing, and keeping two locations (Clackamas & Jubitz) organized. Requirements include a high school diploma, 2+ years in customer service, proficiency with Microsoft Office, a valid driver’s license, and the