Frontline Specimen Collection Technician

Gradient-Inc; Portland (OR); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Employee Assistance Program

Health Savings Account

Paid Time Off

Paid Holidays

IRA Match

Development Stipend

Job summary

Gradient is hiring a Full-time Specimen Collection Technician to join our team in Oregon. The role involves collecting drug and alcohol specimens with accuracy, while supporting administrative duties and ensuring site operations run smoothly.

We offer benefits including medical, dental, vision, life insurance, HSA, PTO, holidays, Simple IRA with company match, and a professional development stipend. Flexible hours and occasional Saturday shifts are required.

Qualifications

• High school diploma or equivalent.
• 2+ years in customer service or a customer-facing administrative role.
• Proficient in Microsoft Office; comfortable learning new software systems.
• Valid driver’s license, vehicle insurance, and reliable transportation.
• Ability to pass a pre-employment background check and drug screen, including THC.
• Strong written and verbal communication skills.

Responsibilities

• Check in donors, verify identification, explain the collection process, and ensure each person is treated with professionalism and discretion.
• Conduct collections of urine, saliva, hair, and breath specimens, maintaining strict chain-of-custody at every step.
• Answer phones, schedule appointments, and manage front-desk responsibilities between collections.
• Process invoices and collect payment for services.
• Maintain organized, stocked, and inspection-ready collection sites at both locations.
• Coordinate with the team during high-volume periods and step in where needed.

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Gradient is hiring a Full-time Specimen Collection Technician to join our team in Oregon. The role involves collecting drug and alcohol specimens with accuracy, while supporting administrative duties and ensuring site operations run smoothly.

We offer benefits including medical, dental, vision, life insurance, HSA, PTO, holidays, Simple IRA with company match, and a professional development stipend. Flexible hours and occasional Saturday shifts are required.