Public Safety Solutions Engineer: Drive Impact

NiCE; United States; On-site; USD 95,000 - 140,000; Full time

Job summary

NiCE is seeking a skilled sales engineer to strengthen our Public Safety business in North America. You will work with Account Executives, Product Management, and Legal to position NiCE and its portfolio, leading demonstrations and responding to RFPs in collaboration with partners and customers.

You will develop needs assessments, deliver compelling presentations, and build long-term relationships to maximize revenue while staying ahead of market trends in the Public Safety sector.

Qualifications

• BA/BS in Computer Science, Information Management Systems, or a related field.
• 4+ years experience selling and/or sales engineering into Government verticals and/or Public Safety/Security industry.
• Experience working with government Purchasing personnel related to RFP/Bid responses and state and/or federal contracts.
• Proven consultative selling style with experience in demonstration and presentation preparation.

Responsibilities

• Support sales opportunities by being a product expert and demonstrating solution capabilities.
• Understand Criminal Justice Process workflow as it pertains to digital evidence.
• Interview and engage user work groups within Public Safety agencies.
• Construct needs assessment with Account Executives to ensure alignment.
• Collect feedback on solution requirements and interface with Product Management.
• Assist in technical responses to RFPs and presentations.
• Build out of Scope of Work documents (SOWs).
• Learn market needs and future trends in Public Safety.
• Develop and deliver compelling presentations to end users, partners and consultants.
• Sell NiCE value and differentiate NiCE from competitors in presentations.
• Maintain relationships with existing customers to maximize long-term revenue.

Skills

Public Safety sales

Government RFPs

Solution demonstrations

Customer relationship management

Travel willingness

Education

BA/BS in Computer Science or related field

Job description

NiCE is seeking a skilled sales engineer to strengthen our Public Safety business in North America. You will work with Account Executives, Product Management, and Legal to position NiCE and its portfolio, leading demonstrations and responding to RFPs in collaboration with partners and customers.

You will develop needs assessments, deliver compelling presentations, and build long-term relationships to maximize revenue while staying ahead of market trends in the Public Safety sector.