Public Safety Software Implementation Consultant

Tyler Technologies; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Tyler Technologies in the United States is seeking an Implementation Consultant to guide clients through the successful deployment and adoption of Enforcement Mobile software. This client-facing role blends business-process consulting, configuration, data analysis, troubleshooting, documentation, and education.

You will work with clients, project managers, and technical teams to deliver solutions that meet requirements, follow best practices, and support effective public safety operations.

Qualifications

• Experience in client-facing enterprise software implementations.
• Ability to gather, analyze, document, and translate business requirements into software configurations or deliverables.
• Strong analytical and problem-solving skills for investigating issues and recommending solutions.
• Excellent presentation, facilitation, and knowledge-transfer skills for technical and non-technical audiences.
• Excellent communication skills with attention to detail and client service.

Responsibilities

• Provide professional services—consultation, implementation readiness, configuration, and education—to clients.
• Lead discovery sessions to document business processes and implementation requirements.
• Translate client requirements into configurations, workflows, reports, interfaces, and other deliverables.
• Configure Enforcement Mobile applications using available configuration and low-code tools.
• Use SQL to analyze and validate data, troubleshoot, and verify outcomes.
• Advise clients on process options and practical solutions that meet operational needs.
• Collaborate with project managers and technical teams to plan activities and milestones.
• Validate data integrations and data transfers between products.
• Troubleshoot configuration, data, and interface issues; coordinate resolutions.

Skills

SQL proficiency

Client-facing

Requirements gathering

Data analysis

Presentation skills

Documentation

Travel readiness

Tools

Visio

Microsoft Office

Job description

Tyler Technologies in the United States is seeking an Implementation Consultant to guide clients through the successful deployment and adoption of Enforcement Mobile software. This client-facing role blends business-process consulting, configuration, data analysis, troubleshooting, documentation, and education.

You will work with clients, project managers, and technical teams to deliver solutions that meet requirements, follow best practices, and support effective public safety operations.