Public Safety Operations Director - North America

Draganfly; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health Coverage Reimbursement

401(k) program with employer matching

Generous time-off program

Professional development support

Job summary

Draganfly Inc. is seeking a Director, Public Safety Operations to lead North American public safety programs, overseeing US and Canada Program Directors and aligning delivery with commitments across North America.

This role emphasizes training, deployment, and sustainment of Drone as a First Responder and tactical UAS systems. The position requires 30–50% travel, extensive leadership experience, and a strong track record in public safety program management.

Qualifications

• Transport Canada Remote Pilot Certificate or FAA Part 107 equivalent (required).
• 10+ years in UAS operations, program management, or product application; 5+ years leading people.
• Experience leading distributed teams, managing customer programs, budgets, and resources.
• Knowledge of Canadian and US public safety UAS integration and compliance requirements.
• Proficiency with HubSpot, Teams, and SharePoint for sales handoffs and program coordination.

Responsibilities

• Lead and develop US and Canada Program Directors, setting shared priorities and standards.
• Plan staffing, budgets, and resources to meet commitments and growth; oversee delivery and training quality.
• Develop North American operating plans with Sales and the Public Safety Board of Advisors; review pipeline, capacity, risks, and expansion opportunities.
• Oversee DFR and tactical UAS programs from onboarding to deployment, sustainment, and expansion.
• Improve delivery standards, SOPs, training curricula, and support processes.
• Coordinate personnel, equipment, and support resources; resolve competing priorities and escalations.
• Work with country teams and Flight Operations to meet safety, regulatory, and customer requirements.
• Partner with Sales on proposals, scope, schedules, and handoffs.
• Represent Draganfly with strategic customers in DFR, remote operations, and tactical deployments.
• Translate field insights into delivery and training improvements; identify capability gaps.
• Identify partner needs with Sales and Product, and guide new programs and geographic expansion.

Skills

Leadership

Program management

Stakeholder collaboration

Public safety

UAS operations

Tools

HubSpot

Teams

SharePoint

Job description

Draganfly Inc. is seeking a Director, Public Safety Operations to lead North American public safety programs, overseeing US and Canada Program Directors and aligning delivery with commitments across North America.

This role emphasizes training, deployment, and sustainment of Drone as a First Responder and tactical UAS systems. The position requires 30–50% travel, extensive leadership experience, and a strong track record in public safety program management.