Public Safety Officer, Full-Time

The Facilities Group; Columbus (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Short Term Disability

401k/403b Plan

Paid Holidays

Job summary

Ohio Support Services seeks a Safety Ambassador to protect downtown Columbus and assist visitors and residents. The role blends security duties with hospitality and outreach, requiring strong observation and communication skills, and a commitment to helping people in need.

You will perform outdoor patrols, interact with a diverse population, and coordinate with local police and social services as needed. This position emphasizes safety, integrity, and community service.

Qualifications

• Must be able to stand, walk, or ride for extended periods.
• Valid Driver's License.
• Outdoor work in all weather conditions.

Responsibilities

• Conduct vehicle, bike and foot patrols of public areas.
• Operate John Deere Gator or similar vehicles.
• Assist visitors with directions, information, and amenities.
• Emergency response when needed.
• Participate in beautification and public space projects.
• Assist with snow removal duties.
• Engage with people requiring social services and connections.
• Lift up to 35 lbs as required.

Skills

Customer service

Observation skills

Communication skills

Adaptability

Tools

Gator operation

Job description

About Us

Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides the highest levels of customized security programs to corporate headquarters, industrial and distribution centers, multi-tenant properties, medical centers, Special Improvement Districts, and educational institutions. Since its founding in 1978 OSS has set the standard for the industry: designing and implementing superior, comprehensive, and cost-effective security programs.

About Us

Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides the highest levels of customized security programs to corporate headquarters, industrial and distribution centers, multi-tenant properties, medical centers, Special Improvement Districts, and educational institutions. Since its founding in 1978 OSS has set the standard for the industry: designing and implementing superior, comprehensive, and cost-effective security programs.

About This Role

An Ambassador is the culmination of being a Security Officer, Hospitality Specialist, and Outreach Advocate. An Ambassador is genuinely concerned about the safety and welfare of everyone who visits downtown Columbus. The ideal Ambassador is a person who wants to make a positive impact in the downtown community by utilizing their intuitive customer service skills coupled with their excellent observation and communication skills. An Ambassador loves working outdoors and in all weather conditions. He or she can adapt on the fly and interact with a diverse population of people. Ambassadors are equally comfortable conducting foot patrols or bicycle patrols and sharing information with Special Duty Officers from the Columbus Police Department. Being ethical and honest comes naturally to Ambassadors, and people look to them for assistance throughout the course of their workday. All good Ambassadors enjoy helping all kinds of people whether they need connected to social services or simply require directions to a local restaurant.

Safety Ambassador Duties

• Conduct vehicle, bike and foot patrols of public areas such as sidewalks and parks
• Operate John Deere Gator or other similar landscaping vehicles
• Assistpersonsas needed with directions, information, amenities
• Emergency Response
• Assist with special projects (sweep sidewalks, remove weeds, scrub city implements such as information kiosks, bus shelters, beautification projects, etc.);
• Assist with some team snow removal duties
• Engage persons in need of social services and helps them make connections
• Ability to stand, walk or ride for extended periods of time
• Able to lift a minimum of 35 lbs unsupported or over 50 lbs supported.

Safety Ambassador Certification Requirements

• Valid Driver's License

Safety Ambassador Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Short Term Disability
• 401k/403b Plan
• Paid Holidays

#Drug-Free Workplace

Ohio Support Services is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of Ohio Support Services to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Ohio Support Services also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team [phone].

Monday, Tuesday, Wednesday, Saturday: 6:00 AM - 4:30 PM OR 12:30 PM to 11:00 PM