Public Safety Master Scheduler

City of New York; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

The Office of Technology and Innovation (OTI) in New York City seeks a Public Safety IT Master Scheduler to join the Public Safety IT Programs Division in Brooklyn, NY. This role leads the scheduling management system for identified projects, coordinating tasks, dependencies, and timelines in a complex, 24/7 environment.

Responsibilities include developing an Integrated Master Schedule, conducting what-if analyses, managing change control, and delivering status reports to leadership.

Qualifications

• A bachelor’s degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the position.
• An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience.
• A bachelor’s degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the position.
• Education and/or experience which is equivalent to 1, 2, or 3 above.

Responsibilities

• Organize, implement and maintain the scheduling management system supporting identified projects and their plans.
• Assist setting up tasks and sub tasks to ensure satisfactory realization of project requirements as scheduled.
• Log project time-lines and maintain a master, integrated schedule of tasks and their status.
• Roll up individual project plans and dependencies into an Integrated Master Schedule (IMS) and provide summary level schedule visuals for coordination and reporting purposes.
• Interact with project staff to schedule work, coordinate assignments and identification of variances from original/baseline plans.
• Evaluate project schedule progress and performance and identify developing problem areas.
• Analyze critical path and constraints to determine effect of changes to schedule and recommend work-around.
• Develop and update weekly short interval/upcoming milestone schedule.
• Assist project teams to develop and maintain periodic status reports to keep management informed on project progress regarding schedule.
• Conduct what-if analyses to determine alternative courses of action or recovery on slipped schedules.
• Define and implement the change control management processes for identifying, organizing, assessing, and executing updates to project scope.
• Work with Program Director and Project Management team to manage change control and ensure consistency.
• Ensure risk associated with each change is understood and Change Board has representation and impact information.
• Ensure changes are performed efficiently with documentation and control.
• Perform special projects and initiatives as assigned.

Skills

IT project scheduling

Scheduling management

Interpersonal communication

Negotiation

Proactive

Attention to detail

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Microsoft Project

Education

Bachelor's degree in computer science, engineering, HCI, interactive media, data visualization, communication or related field

Associate degree in computer science, engineering, HCI, interactive media, data visualization, communication or related field

Bachelor's degree and eight years of related full-time experience

Education and/or experience equivalent to 1-3 above

Tools

Microsoft Project

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Job description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media NYCOfficeofTech, and visit www.oti.nyc.gov to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The successful candidate will serve as a Public Safety IT Master Scheduler reporting to the Public Safety IT Programs Division.

Responsibilities will include:

• Organize, implement and maintain the scheduling management system supporting identified projects and their plans;
• Assist setting up tasks and sub tasks to ensure satisfactory realization of project requirements as scheduled;
• Log project time-lines and maintain a master, integrated schedule of tasks and their status;
• Roll up individual project plans and dependencies into an Integrated Master Schedule (IMS) and provide summary level schedule visuals for coordination and reporting purposes;
• Interact with project staff to schedule work, coordinate assignments and identification of variances from original/baseline plans;
• Evaluate project schedule progress and performance and identify developing problem areas;
• Analyze critical path and constraints to determine effect of changes to schedule and recommend work-around;
• Develop and update weekly short interval/upcoming milestone schedule;
• Assist project teams to develop and maintain periodic status reports to keep management informed on project progress regarding schedule;
• Conduct what-if analyses to determine alternative courses of action or recovery on slipped schedules;
• Define and implement the change control management processes for identifying, organizing, assessing, and executing updates to project scope and any related deliverables or solution components, ensure that projects adhere to the change control management processes and that change control is properly governed;
• Work in conjunction with the Program Director and Project Management team to manage change control and ensure consistency and alignment of change control management across the program;
• Ensure that the risk associated with each change is well understood by ensuring that the Change Board has the necessary functional and business representation plus comprehensive impact information from the appropriate project teams;
• Ensure that changes are performed in an efficient and effective manner with minimal disruption, and are recorded, evaluated, authorized, prioritized, planned, communicated, tested, implemented, documented and reviewed in a consistent and controlled manner;
• Perform special projects and initiatives as assigned.

HOURS/SHIFT

Day - Due to the necessary technical support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

Minimum Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Preferred Skills

• IT project planning/management or scheduling experience
• Strong interpersonal, collaboration and communication skills
• Strong negotiation skills with the ability to resolve conflicts and problems and follow through to completion
• Pro-active with high levels of energy, tenacity and enthusiasm to deliver results
• Exceptional focus on quality and strong attention to detail
• Competent in the use of Microsoft PowerPoint, Word and Excel
• Ability to collaborate with team members, multi-task, and adapt to change
• Excellent communication skills are imperative
• Experience in Microsoft Project is strongly preferred.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

OTI participates in E-Verify

IT PROJECT SPECIALIST - 95710