Public Safety Project Manager

City of New York; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

The City of New York's Office of Technology and Innovation (OTI) is seeking an IT Project Specialist to lead a portfolio of projects in public safety and emergency management. The role involves directing development, COTS, and infrastructure initiatives, with senior-level oversight of project teams and support functions.

Responsibilities include creating charters, estimates, risk logs, and communication plans, while ensuring adherence to PMO methodologies and vendor contracts.

Qualifications

• PM experience coordinating projects across development, COTS, and infrastructure.
• Ability to create project charters, estimates, and risk logs.
• Experience with vendor management and PMO processes.

Responsibilities

• Determine project approach, scope, resources, and schedule.
• Develop and review estimates for schedule, effort, and cost.
• Create project charter, scope statements, status reports, and risk logs.
• Manage projects through the full life-cycle with internal and external teams.
• Plan, track, and communicate on infrastructure solutions and resources.
• Oversee vendor relationships and CPs/RFPs.

Skills

Project management

Leadership

Budgeting

Vendor management

Risk management

Education

Baccalaureate degree in computer science or related field

Associate degree in computer science or related field

Bachelor's degree + 8 years experience in related area

Education/experience equivalent

Job description

• Salary Band: $100,000 to $125,000
• Compensation: USD 75,000 - USD 124,000

Job Description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The successful candidate will serve as a Project Manager reporting to the Public Safety and Emergency Management Programs Unit. The Project Manager will manage a variety of projects encompassing application development, COTS, infrastructure, or a combination of each of these types of projects, in addition to providing senior level management support for the Project delivery team and support functions.

Responsibilities will include:

• Determine the project approach, resource requirements, team roles and responsibilities, and schedule
• Develop and review estimates and assumptions for the projects schedule, effort, and cost using established estimating models, best practices, and past experience
• Create project charter and scope statements, weekly status reports, risk and issues log and other project deliverables
• Manage projects throughout the entire assessment and development life-cycle, providing direction for project teams and monitoring the progress of deliverables and tasks;
• Create and manage project, risk mitigation, and communication plans
• Plan, track, communicate with, and drive infrastructure solution; build and support resources
• Work closely with executive level leadership, as well as internal and external stakeholders
• Provide oversight and management of blended teams of independent IT consultants and staff; manage vendor relationships, including participating in the creation of CPs, RFPs, review/selection of vendors, contracts, etc.
• Conduct site visits, when required, to ensure correct visual requirements are captured to effectively execute the project
• Manage receipt of project assets and ensure assets are correctly tagged in collaboration with PSEM SACM and technical teams
• Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO
• Engage in PMO-related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to
• Define team member roles and expectations and ensure that project resources are used effectively
• Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation
• Develop training plans and future support needs
• Manage project close out and transition of all project artifacts and knowledge to agency staff prior to disengaging from a project
• Identify future support needs and work with appropriate units to assist the agency with articulating and requesting these resources
• Support and contribute to the Program's goal of ongoing process improvement, and adherence to Project Management Institute's PMBOK and OTI published project methodologies
• Report to senior management within the Program, OTI and stakeholder agencies on project status
• Supervise and mentor Project Managers/Assistant Project Managers
• Support the Director of Project Management with managing PMO functions including: change requests, document and deliverable management, scheduling, reporting, etc
• Address client concerns and escalation all project issues appropriately and manage them to resolution
• Perform special projects and initiatives assigned.

HOURS/SHIFT

Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

OTI participates in E-Verify

IT PROJECT SPECIALIST - 95710

Qualifications

1. 1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
2. 2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
3. 3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
4. 4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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