Public Safety Director of Project Management Office

City of New York; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

The Office of Technology and Innovation (OTI) in New York City seeks a Director of Project Management to lead a team delivering Public Safety programs, including application development, infrastructure, and integration projects. You will provide senior level management support to project delivery and ensure alignment with program objectives.

Responsibilities include governance, reporting, release planning, and cross-disciplinary coordination.

Qualifications

• Master's degree in computer science with 3 years IT management experience.
• Bachelor's degree with 4 years IT experience.
• Four-year high school diploma with 6 years in IT.
• Combination of education and experience meeting above requirements.

Responsibilities

• Manage delivery of Public Safety Programs portfolio, large complex projects.
• Ensure projects are on time and within budget with high quality.
• Oversee governance, reporting, and metrics for projects.
• Lead project managers, charter development, and scope adherence.
• Develop release plans and manage the release life-cycle.
• Foster stakeholder relationships and cross-project coordination.

Skills

Project management

Team leadership

Negotiation

Public safety technologies

Stakeholder management

Education

Master's degree in computer science

Bachelor's degree

High school diploma

Tools

Microsoft Project

Smartsheet

Job description

OPEN TO CURRENT CITY EMPLOYEES PERMANENT IN THIS TITLE ONLY

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Job Description

The successful candidate will serve as a Director of Project Management reporting to Public Safety & Emergency Management Programs Unit. The Director will manage a group responsible for the delivery of programs encompassing application development, COTS, infrastructure, network, security, or a combination of each of these types of projects, in addition to providing senior level management support to the project delivery team and support functions.

Responsibilities

• Manage the delivery of Public Safety Programs portfolio, which consists of large and complex projects in support of NYcs public safety emergency communications
• Manage the delivery of solutions across all projects in the program, from plan to deployment on time and within budget while maintaining high quality
• Manage across multiple disciplines including systems architecture, large systems integration, operations, financial and contract management and reporting
• Support implementation of strong Project Management governance with timely, accurate and transparent project reporting; lead weekly reviews of project status, risks and issues, facilitate mitigation and resolution, and implement project performance metrics to measure success
• Oversee the development of release plans, securing acceptance from business owners and stakeholders and overseeing the release life-cycle process
• Support and collaborate with Requirements, Test and Integration management to validate users’ needs and ensure delivery is compliant with the architecture and consistent with quality standards set for the program
• Work with Integration Management and Program Contributors to develop and execute a roadmap for PSAC I / II fit out and systems implementation that meets strategic business and technical objectives
• Hands on approach in day-to-day supervision of Project Managers for project estimating, charter development and scope adherence, schedule and budget management
• Cultivate business owner and stakeholder relationships, managing cross project activities and relations, to ensure their business requirements are met and maximum organizational capabilities delivered
• Resolve and analyze issues and interests, identifying areas of agreement, facilitating consensus to prioritize business and stakeholder needs aligned to program objectives
• Project Management Office reporting, provide timely and accurate reporting for internal and external consumption
• Project Management Office policies and procedures, create, edit, update for Public Safety Program Staff, Project Management Support and Control for Public Safety Programs, complete interviews, hiring, on-boarding and work assignments
• Lead and coach project teams and individuals; tasks and standards, complete for direct reports including reviews; develop and mentor staff
• Manage special projects and initiatives assigned.

HOURS/SHIFT

Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

#LI-DNI

OTI participates in E-Verify

COMPUTER SYSTEMS MANAGER - 1005D

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW

APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

Minimum Qualifications

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four‑year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four‑year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Preferred Skills

• 8+ years’ experience managing teams responsible for the delivery of IT infrastructure and applications projects (end to end) specifically related to public safety technologies
• 7+ years’ experience in vendor management
• IT professional who has managed public safety projects
• Project and resource planning, WBS creation, proficiency in Microsoft Project and other project management software such as Smartsheet
• Strong demonstration of negotiation and conflict management skills
• Excellent verbal and written communication ability with strong visual presentation and public speaking skills
• Excellent leadership and organizational skills in an aggressive time‑frame ability to be a systems thinker, attention to quality, and relationship/team building ability to interact effectively with technical staff, project managers, and functional managers
• Experience in interfacing with executive level management and giving senior level presentations
• Experience working with or for New York City government agencies

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.