Public Safety IT Technician — Critical Systems

City of Barstow (CA); Temecula (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

The City of Barstow (CA) seeks an IT Technician to support critical technology needs across Police, Fire, and city operations in a fast-paced environment.

You will install, configure, and troubleshoot workstations, network devices, and software, provide user support, and assist in cybersecurity and network planning. An Associate Degree and 2 years IT experience are preferred; a valid driver’s license is required. This role is based in an indoor office setting.

Qualifications

• Install, configure, troubleshoot workstations and peripheral devices, and network hardware.
• Provide technical assistance and user training to system users.
• Maintain records of computer problems, resolutions, and service requests.
• Read and interpret schematics and manuals for IT equipment and software.
• Plan and organize work to meet schedules and timelines.
• Communicate effectively with diverse stakeholders.

Responsibilities

• Installs, configures, troubleshoots, upgrades, and repairs workstations and related devices and network equipment.
• Sets up email accounts and security codes, and interprets technical manuals and specifications.
• Assists in technology improvement plans, replacements, and upgrades.
• Provides technical assistance and training to system users.
• Maintains records of problems, complaints, and resolutions.
• Trains and guides new employees as needed.
• Assists in cybersecurity, compliance, and network planning.

Job description

The City of Barstow (CA) seeks an IT Technician to support critical technology needs across Police, Fire, and city operations in a fast-paced environment.

You will install, configure, and troubleshoot workstations, network devices, and software, provide user support, and assist in cybersecurity and network planning. An Associate Degree and 2 years IT experience are preferred; a valid driver’s license is required. This role is based in an indoor office setting.