Public Safety & Guest Services Specialist - Per Diem

UNC Health Care; Kinston (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

UNC Health Care in North Carolina seeks a Public Safety Specialist (non-sworn, unarmed) to provide a welcoming, safety-focused presence at hospital access points and within the Public Safety Communications Center. This per diem role supports UNC Lenoir Health Care across the system.

Minimum qualifications include a high school diploma or equivalent, customer service experience, and the ability to communicate with patients, visitors, staff and emergency personnel.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service, healthcare, dispatch, or related fields preferred.
• Ability to communicate effectively with patients, visitors, staff, and emergency personnel.
• Ability to stay calm and communicate clearly during stressful or emergency situations.
• Basic computer and technology skills required.
• Ability to operate assigned safety and access control systems after orientation.

Responsibilities

• Provide a welcoming, professional presence at hospital access points and within the Public Safety Communications Center.
• Support Public Safety operations and assist emergency personnel as needed.
• Operate safety, access control, and monitoring systems following orientation and training.
• Maintain composure and clear communication during high-stress situations.

Skills

Customer service

Healthcare knowledge

Communications

Dispatch

Public safety support

Hospitality

Basic computer skills

Learn safety systems

Education

High school diploma or equivalent

Tools

Communications systems

Weapons detection systems

Access control systems

CCTV camera systems

Reporting systems

Job description

UNC Health Care in North Carolina seeks a Public Safety Specialist (non-sworn, unarmed) to provide a welcoming, safety-focused presence at hospital access points and within the Public Safety Communications Center. This per diem role supports UNC Lenoir Health Care across the system.

Minimum qualifications include a high school diploma or equivalent, customer service experience, and the ability to communicate with patients, visitors, staff and emergency personnel.